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Sally Salon Services

Engaged Employer

Sally Salon Services reviews

2.6

25% would recommend to a friend

(204 total reviews)

Olivier Badezet

29% approve of CEO

26% positive business outlook

Sally Salon Services has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Sally Salon Services employee rating is 26% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

204 reviews
3.0
Jul 30, 2018

Overall not awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

interesting industry & customers. There's opportunity to take part in trade events.

Cons

unrealistic KPI targets. Tight store hours lead to under staffing

1.0
Apr 1, 2018

Glad I don't work here anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of freebies - hair and beauty products - Nice office - Some really great people

Cons

Too many bullies at management level resulting in a toxic environment. My life was made a lot harder when I told my manager I was unhappy. Horrible atmosphere in our team, immature nasty comments and constant whispering from the managers. HR was a massive no-go, always on the manager’s side. There's an unhealthy 'levels' culture, what grade/ level you are on is quite public and people benchmark themselves against each other, again, this became quite toxic (you get more employee benefits the higher your level). Getting holiday approved was really difficult, managers agreeing verbally and via email but then refusing to follow process and approve holiday in the system. I had holiday sitting in the system waiting to be approved for months and at one point my manager suggested I could no longer take it off as it hadn't techincally been approved yet... So having to book hotels & flights without formal approval. HR did nothing about this even though I had followed the process correctly and reminded my manager several times to approve. Felt like I was treated badly the couple of times I asked to take time off for doctors or was ill. Told I needed to dial in to meetings. Found myself just coming into work ill because I couldn’t deal with the horrible comments I knew I would get. Budget for training and courses seemed to only go to the managers, my requests were always denied even though they were very relevant to the areas I was told I needed to grow in within my role. I think I lost a lot of love for this company because this behaviour was allowed to go on. Even worse, the bullies have since been promoted even though it was well known across the business they behaved in this way.

Viewing 187 - 189 of 204 Reviews

Glassdoor has 217 Sally Salon Services reviews submitted anonymously by Sally Salon Services employees. Read employee reviews and ratings on Glassdoor to decide if Sally Salon Services is right for you.