Salsify reviews

3.9

70% would recommend to a friend

(227 total reviews)
avatar

Piyush Chaudhari

87% approve of CEO

67% positive business outlook

Salsify has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salsify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

227 reviews
1.0
Apr 6, 2020

Paying to be called a top company doesn't mean its true

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have fond memories of my colleagues who were team players, intelligent, and driven. The "perks" were nice--Friday lunches (though how many ways can you eat falafel in one month), snacks, free booze and cold brew, the occasional useful swag item, and learning about the fundamentals of ecommerce which will serve you well in the future. Good compensation. The CEO, Jason Purcell, is a great leader, and I enjoyed every interaction I had with him but he's dragged down by those who he is surrounded by.

Cons

Where does one begin? Management makes you feel inadequate because they are unable to manage and lead. Perhaps thats because managers on the go-to market team failed up--being good at your job as an individual contributor doesn't mean you are a good manager or meant to lead a team. There was little to no attempt to provide constructive feedback in a timely manner that would allow for employees to improve. Better to just "let them go" and claim you are still growing and strong--look at all the lists we are featured on (...that employees are repeatedly ask to participate in)! When all you care about IPO, getting called a top company, and entering new industries or verticals when the product and messaging hasn't been fleshed out yet, you are going to fail. There is one singular member of the marketing leadership who is a great person, the rest place their failures on lower level employees to keep their jobs intact. There's also the fact that one of the founders has a "how to work with me" document sent to those who will have to suffer underneath his narcissism. There are very few people who should have that type of document...and I assure you it is not a co-founder of a company who will not be IPO-ing. Beyonce, yes.

avatar
Salsify Response
6y
Hi there- Thank you for your feedback. Clearly, there are significant aspects of your experience at Salsify that did not align with what we’re trying to build, which really disappoints me. As the head of people experience, our team works hard to make sure that employees feel valued and supported by both their managers and by the company as a whole. A very important part of our culture is ensuring that each employee understands and is excited about how they contribute to our overall growth. I would love the chance to learn more from you about other things we can be doing to guarantee that. If you’re open to it, please reach out to me directly. And again, thanks for taking the time to share your feedback. Thank you, Colleen Fuller
1.0
Mar 23, 2024

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most individual contributors are smart, talented, caring individuals Summer Fridays Affordable, solid coverage health insurance

Cons

Unfortunately, this entire company has gone downhill. I was SO proud when I first joined to tell people where I worked -- not so much any more. Leadership is very reactionary and has implemented more than one strategy change every year I was at the company. And I’m not talking about a small adjustment; these are massive disruptions to the business where folks end up discarding months of work for the new strategy. Then, by the time everyone is settled into the routine of that strategy, leadership changes it again. And it’s the individual contributors that get stuck with the whiplash. I’m shocked the board hasn’t stepped in by now and cleaned house in the C-Suite. They created a toxic environment that’s furthest thing from people-first. It's like walking on eggs shells, never knowing which jobs are going to be on the chopping block, though it's very clear when layoffs are coming because leadership goes radio silent, cancels All Hands and stops sharing financial results. It's hard to trust any of them. Frankly, after layoff and layoff and layoff, it’s time the CEO is held accountable. Yes, the market is challenging, but he doesn’t even apologize after he’s hired far too many people. A simple apology could do wonders for morale. In the last round, he let go over 100 people with the plan to rehire in Portugal where labor is cheaper. Then, just a couple months later, they have the audacity to post on social media that they’ve surpassed 100 employees in Portugal. That’s not something to brag about when it’s only because you've fired your US employees to save a buck. If you survive layoffs, career development is about as clear as mud — leadership picks favorites so only certain people move up while other who have consistently delivered get the shaft.

avatar
Salsify Response
2y
Thank you for leaving this review. As a scaling tech company, we have certainly gone through many sizes, stages, and phases of growth. With that, a significant amount of change has occurred. Your comments on leadership are ones that we'd like to unpack further. If you're open to a conversation with a member of our People Experience team, we'd welcome it.
3.0
Mar 1, 2024

Leadership change long overdue

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great people across the company - intelligent, collaborative, social - strong customer base - almost every brand you can think of is (or has been) a customer

Cons

- above all the leadership team needs to turn over - most of the C-Suite has outlived their usefulness at this stage in the company. The founders are smart but not prepared to take the company to the next level; the rest of the C-Suite is homegrown and/or lacks mature company experience. Good people but not the right leaders now - comp and benefits are not competitive with other tech companies - the comp benchmarks they use are generic/low and increasing rigidity around promotions limits upward mobility for many. Equity is also a joke for anyone who has joined in the last 3-4 years, as the potential value is minimal; only lifers have real skin in the game anymore - layoffs have created a culture of fear and protectionism - no one knows if a bad quarter is going to cause another round of layoffs, and collaboration is declining as people try to protect their turf. People are also just tired of everything they've gone through over the past 3 years and leadership expresses little appreciation for the challenges those remaining have gone through - more strategy whipsawing than you can imagine - every few months there's a new strategy and never enough time/energy/focus to ensure they are successful

avatar
Salsify Response
2y
Thank you for taking the time to leave this feedback. Your comments reflect a feeling shared by many of our employees: our people make Salsify the great place that it is. As a company that has gone through many highs and lows over the past 18-24 months, we know there are opportunities to work on and regain trust in our leadership team. This is a priority for 2024. Regarding our Total Rewards package (comp, benefits, equity), a member of the PX leadership team would welcome a discussion on what you're seeing in the market to ensure we are evaluating all options to remain competitive. Please let us know if you're open to a conversation about your feedback.
Viewing 10 - 12 of 227 Reviews

Glassdoor has 268 Salsify reviews submitted anonymously by Salsify employees. Read employee reviews and ratings on Glassdoor to decide if Salsify is right for you.