Sam's Club reviews

3.3

51% would recommend to a friend

(12,881 total reviews)
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Latriece Watkins

63% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Nov 20, 2014

Good Employee's Used Up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive interview experience with professional management staff. Quick turn around time from interview to job offer. Managers work along side hourly staff 'associates' doing the same jobs and working harder than most.

Cons

Very little in the way of positive feedback. Not once have I been told I've done a good job even though I go home each day sore and tired from working my butt off. Scheduling changes can come with little to no warning. Managers do little to motivate less productive associates choosing instead to pile more responsibility on associates that do work hard. There is definitely an atmosphere of favoritism. Promotions or transfers are rarely approved based on merit. Associates often get away with no-call-no-shows while others are written up or 'coached' for such things as not taking a lunch break within their allotted time frame. Very little communication from management unless the team has fallen short on some expectation. Very little done to staff properly. Always short handed. Overtime is a dirty word. Made to work well past quitting time frequently then told to keep track of your hours so as to avoid overtime. That means coming in late for the next shift or two and falling behind in your assigned areas only to have to stay late again once you've balanced your hours. Assigned to multiple areas. Working in one area means falling behind in another and held responsible when things aren't done despite working through breaks and watching other associates take hour long lunch breaks or half hour breaks on their 15 minute breaks.

2.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a part time job but for someone who want a consent 25-30hrs, not 40 this is a great job for you.

Cons

I worked in 2 Sam's Club and the door greeters write down the cashier door errors, items they missed scanning and you get written up for every certain amount missed. This all depends on the club, how many items you can miss before written up. 4th write up is, no write up just fired. With the door error log it is very easy to get fired. A new cashier that has been there for a month who works 4-5 days a week managed to miss 2-3 items a week, small items like one bundle of bananas one day and a pack of water 2 days later. They have already been written up twice. They are friendly, sweet, money wise she is never short but still will be fired over simple mistakes. I have worked at many other retail stores and we all miss one item every now and then and make mistakes.

3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

You make great friends. There are folks from all walks of life. It's a job.

Cons

The pressure to get "credit apps & cash rewards" don't match up with rewards. Ice cream sundaes for the most sign-ups? really? Other companies pay CASH in your paychecks for such efforts. Many employees don't believe they'll ever see their "samshare" again. Older folks, the cement floor is a killer.

Viewing 37 - 39 of 12,881 Reviews

Glassdoor has 14,134 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.