Is Sam's Club a good company to work for?

Sam's Club has an overall rating of 3.3 out of 5, based on over 14,163 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 50% of employees would recommend working at Sam's Club to a friend and 42% have a positive outlook for the business. The best reviews about Sam's Club have been left by employees working as Product Coordinator , Intern and Account Manager .

Does Sam's Club pay their employees well?

According to anonymously submitted Glassdoor reviews, Sam's Club employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Sam's Club. This rating has been stable over the past 12 months.

How satisfied are employees working at Sam's Club?

50% of Sam's Club employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sam's Club 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sam's Club?

Cashier (958) , Merchandiser (370) , Sales Associate/Cashier (331) , Sales Associate (300) , Front End Cashier (256) , Cafe Associate (233) , Personal Shopper (216) , Assistant Manager (215) , Tire Technician (169) , Cake Decorator (166) , Produce Associate (164) , Member Specialist (158) , Cart Attendant (147) , Associate (145) , Meat Cutter (124)

What are the pros of working at Sam's Club according to real employee reviews?

"The only thing about working at sams club # 8155 is that the pay is good" ((in 1600 reviews)); "There are several benefits that are good and the members make the time there a bit better." ((in 655 reviews)); "It was pretty easy going and met some great people" ((in 585 reviews)); "great coworkers!!! (This is the main reason I stay at this job)" ((in 377 reviews)); "Hours are flexible for school schedules and you can frequently get off for school events on the weekend if you ask far enough in advance." ((in 331 reviews))

What are the cons of working at Sam's Club according to real employee reviews?

"Occasionally bad managers that no matter how many open doors they don't get dealt with." ((in 600 reviews)); "no work life balance and hard to gain child care due to shift blocking" ((in 196 reviews)); "High turnover rate and they expect too much with no employees and with little or no training for the position." ((in 154 reviews)); "Upper Management was awful in the store." ((in 114 reviews)); "Poor leadership and very un organized with no concern for associates." ((in 91 reviews))

What are employees saying about Sam's Club layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sam's Club layoffs and their outlook for job security at Sam's Club in 2026.

What are the top reviewed Sam's Club locations?

Bentonville , Houston , Dallas , San Antonio , Oklahoma City , Fort Worth , Las Vegas , Atlanta , Austin , Orlando , Tulsa , Jacksonville , Phoenix , Denver , Saint Louis , New York , Charlotte , Memphis , Indianapolis , Chicago , Cincinnati , Wichita , Columbia , Albuquerque , El Paso , Tampa , Denton , Columbus , Sacramento , Huntsville

Sam's Club reviews

3.3

50% would recommend to a friend

(12,905 total reviews)

Latriece Watkins

58% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews

2.0

Jul 27, 2023

Applying for full time cashier, was not the best option for me.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers, easy to get along with. This week was my first time working there I didn’t have any problems with my coworkers. You can easily get a job there and cashier positions have a flexible schedule. But…

Cons

If you’re applying for cashier, good luck with that because dealing with customers and trying to sell upgrades and credits is difficult. I regret taking that position, I would try stocking or personal shopper. I had this anxiety that wouldn’t stop hurting my stomach. I’m not sure if I can change my position since it’s my first week there…But I’ll keep trying and get the best out of me until school starts.

4.0

Jul 23, 2023

A better company to work for than I expected.

Produce stocker

Recommend

CEO approval

Business Outlook

Pros

PPTO = Protected Paid Time Off. An emergency can cost you your job at many employers. At Sam's Club we get PPTO alongside regular PTO. PPTO can be used to take time off with little-to-no notice. If you have to leave early, or miss a day, you can use PPTO to cover it and there will be no consequences. It will create extra work for coworkers, of course, but everyone will understand. The culture ay my store is really positive. Everyone is supportive and no one says "not my job." Management usually remembers the human behind the worker. The fresh department management team is the best I've encountered in my career. It's relatively easy to be promoted here. Anyone that is eligible and willing will be considered.

Cons

No vacation. Must save PTO & PPTO for vacation time. Store manager is always noticeably anxious and is very nitpicky. Things run smoothly until upper management or corporate arrives. Both frequently demand disruptive and unnecessary changes that usually end in member dissatisfaction. There is no formal way of obtaining necessary skills and materials for doing your job. Forklift certification consists of nagging someone to practice with and certify you. The handheld device you'll need each day can be found or not found in various places. You'll spend an inordinate amount of time looking for one each day. The rings for hanging price signs don't exist. You'd better collect them.

4.0

Jul 17, 2023

Good place to work. Very organized and structured.

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

I liked what I did, and the managers were very focused and had structure for the team. Everyday we had meetings going over what everyone will be doing for the day. The people I worked with were nice. The managers actually cared about their employees. Protected PTO and PTO is also I really nice thing you can get here.

Cons

Some days get really busy. I worked out at the gas station sometimes to cover and they hardly have anyone that would replace you for lunch break, or bathroom breaks. Sometimes I would ask to go to the bathroom and not have someone come out for over an hour.

Viewing 391 - 393 of 12,905 Reviews

Top companies for "Compensation and Benefits" near you

Costco Wholesale

4.2★Compensation & Benefits

Jet

3.7★Compensation & Benefits

John Lewis & Partners

3.6★Compensation & Benefits

Leroy Merlin

3.7★Compensation & Benefits

Jobs at Sam's Club

Personal Shopper - Sam's

Personal Shopper - Sam's

Baker and Packager Associate

(USA) Personal Shopper - Sam's

Personal Shopper - Sam's .

Sam's Club

Sam's Club reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Applying for full time cashier, was not the best option for me.

A better company to work for than I expected.

Good place to work. Very organized and structured.

Top companies for "Compensation and Benefits" near you

Jobs at Sam's Club