Is Sam's Club a good company to work for?

Sam's Club has an overall rating of 3.3 out of 5, based on over 14,134 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Sam's Club to a friend and 43% have a positive outlook for the business. The best reviews about Sam's Club have been left by employees working as Product Coordinator , Intern and Account Manager .

Does Sam's Club pay their employees well?

According to anonymously submitted Glassdoor reviews, Sam's Club employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Sam's Club. This rating has been stable over the past 12 months.

How satisfied are employees working at Sam's Club?

51% of Sam's Club employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sam's Club 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sam's Club?

Cashier (957) , Merchandiser (369) , Sales Associate/Cashier (331) , Sales Associate (300) , Front End Cashier (255) , Cafe Associate (233) , Personal Shopper (215) , Assistant Manager (214) , Tire Technician (169) , Cake Decorator (166) , Produce Associate (163) , Member Specialist (156) , Cart Attendant (147) , Associate (145) , Meat Cutter (123)

What are the pros of working at Sam's Club according to real employee reviews?

"Pay is good but super stressful Wonder everyday if you’re going to get a “visit” that will end your career" ((in 1595 reviews)); "There are several benefits that are good and the members make the time there a bit better." ((in 665 reviews)); "It was pretty easy going and met some great people" ((in 577 reviews)); "great coworkers!!! (This is the main reason I stay at this job)" ((in 387 reviews)); "Hours are flexible for school schedules and you can frequently get off for school events on the weekend if you ask far enough in advance." ((in 336 reviews))

What are the cons of working at Sam's Club according to real employee reviews?

"Occasionally bad managers that no matter how many open doors they don't get dealt with." ((in 592 reviews)); "Too much favoritism" ((in 200 reviews)); "no work life balance and hard to gain child care due to shift blocking" ((in 198 reviews)); "High turnover rate and they expect too much with no employees and with little or no training for the position." ((in 157 reviews)); "Upper Management was awful." ((in 110 reviews))

What are employees saying about Sam's Club layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sam's Club layoffs and their outlook for job security at Sam's Club in 2026.

What Sam's Club locations have received the highest employee ratings?

Rogers , Caguas , Clarksburg , Monroe , North Richland Hills , South Point , Anchorage , Rome , Saint Joseph , Wichita Falls

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Sam's Club

Sam's Club reviews

3.3

51% would recommend to a friend

(12,881 total reviews)

Latriece Watkins

63% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.8

Senior management

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

May 7, 2026

Easy job but constant pressure to sell credit cards

Front end member services

Recommend

CEO approval

Business Outlook

Pros

It was an easy job.

Cons

Pressured to sell credit cards all the time.

Sam's Club Response

1mo

Thank you so much for taking time to share your Sam's Club experiences in this review.

2.0

May 7, 2026

Great Benefits, But Leadership Chaos Is Driving Away Top Talent

Product team director

Recommend

CEO approval

Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

Sam's Club Response

1mo

We are grateful to you for taking time to share this review and advice. This is so valuable.

5.0

May 4, 2026

Great Part time

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and stock purchase plan

Cons

Hectic with schedule working full time

Sam's Club Response

1mo

Thank you for sharing this review and for the time you spent with Sam's Club.

Viewing 43 - 45 of 12,881 Reviews

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Jobs at Sam's Club

Merchandise and Stocking Associate

Merchandise and Stocking Associate

Merchandise and Stocking Associate

Merchandise and Stocking Associate