Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

59% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jul 23, 2022

Nope

Recommend
CEO approval
Business Outlook

Pros

None. It's retail. Don't do it.

Cons

7nrealistic expectations. Constant upheaval. Ridiculous schedule.

5.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Management was friends with team leads so there is never accountability on them. You could never talk to management about issues and were always looked down on.

Cons

Moving up is impossible unless you have no job skills and are friends with the managers then you can move up

3.0
Jun 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Co-Workers can be great, ability to get to work on some rather cool cars/trucks, pay to work ratio is most of the time pretty decent.

Cons

Management will gladly give in to the member even if it's against Sam's club policy taking "the customers always right" to an entirely new level. Department is constantly used as a receiving overflow blocking lifts/fire exits, department is expected to assemble floor items short staffed with multiple appointments/walk-ins every hour on the hour. Can get "dead weight" co-workers that take up recs preventing getting actual help in. Will need to constantly drop what you're doing to answer the phone/help members at the desk due to not having a secretary like any decent garage does. Turn over is high, started in August 2021 and already training the second crew since I've started

Viewing 466 - 468 of 12,909 Reviews

Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.