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      Sam's Club

      Engaged Employer

      Sam's Club reviews

      3.3

      50% would recommend to a friend

      (12,909 total reviews)
      avatar

      Latriece Watkins

      59% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      13K reviews
      2.0
      May 13, 2025

      Do not work here unless you’re working in the back or on HEAVY DOSES of mood stabilizers

      Member frontline
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent starting pay (giving it two stars instead of one for this reason alone) -PPTO is nice -Coworkers are fine, made a few friends (my location at least)

      Cons

      -HORRIBLE Members, cry at least once a shift. I’ve been assaulted and harassed at previous jobs but NOTHING is compared to these demon-spawn members. - Constant numbers pushing. If you’re not making good numbers (credit card, Plus upgrade, scan and go) they’re pulling you into the office to nag you about numbers and cut your hours big time. -No work/life balance. Didn’t even know that was possible with only part time but yeah they somehow make it near impossible. They change your hours at the last minute even if you’d scheduled your week around it, deny PTO like CRAZY, and they denied me unpaid time off for my birthday (I put it in three weeks in advance).

      2.0
      May 13, 2025

      No hours

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free membership that you still pay for

      Cons

      Mangers suck no hours then work you 40 hours and drop you back down

      2.0
      May 13, 2025

      Retail Purgatory

      Personal shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a paycheck to pay your bills. There are some good people here but they won't stay.

      Cons

      They use a point system. If you are sick or taking care of a sick family member they will still give you 1 point a day until you reach 5 when absent. Even the death of a family member is no excuse. Single parent with sick kids doesn't matter. There is no sick leave paid or otherwise. After 5 points they will fire you. Doctor notes are not accepted. They say it's a business decision. Good luck and good bye. They also want to work you to death. Always understaffed. 8 hours on your feet on a cement floor. You never stop. They will also try to gaslight you. If you are hired keep looking for another job. We have a high turnover. There are better places to work. I'm training for another career and I'll be gone soon.

      Viewing 520 - 522 of 12,909 Reviews
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      ReviewsSam's Club reviews

      Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.