Sam's Club reviews

3.3

51% would recommend to a friend

(12,896 total reviews)
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Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

- Okay pay for the area - Fast gain of PPTO (Protected Paid Time Off) - A few managers were great and knew what they were doing

Cons

- Not actual maintenance work, its janitorial, and that's all it is. - No proper training for the position - Inconsistent schedules - Even with your availability set at a certain time that works for you, you will still get scheduled anytime they want you there, and gain false points. - Terrible point system (sick, car breaks down, doesn't matter its points, and you will be fired with no leniency) - In this position you are required to stop your task, and clean anything, and everything, even if its for a little bit of water on the floor, and a non-"Maintenance" associate is near. - When the upper management comes to the location you will be demanded to stop more important task, to please the managers smaller cleaning task so they can keep their manager positions safe.

3.0
Jun 5, 2023

Sam's Club Environment

Recommend
CEO approval
Business Outlook

Pros

There are a lot of benefits to working at Sam's Club. This includes BCBS Insurance, 6% 401(k) matching, up to 5% stock matching, ON-Demand virtual health assessment such as cold/flu checkups, medication refills and even therapy/psychiatry for free! The benefits that are coupled with working for Walmart/Sam's Club are plentiful. Another nice feature is the ability to apply at entry level with no experience in most anything and you have a fair chance at being hired. The biggest reason (IMO) to work at Sam's is to gain communication skills, understand fast-paced environments and most importantly, utilize their GUILD program which sends associates to college for absolutely FREE, part-time or full-time.

Cons

In my experience, there is a lack of management, communication and an overbearing workload imposed on the associates within the club. Morale is low on most fronts. The club is hideously understaffed, (even though they swear they are not). The Therapy is a nice bonus, however, this place might be the place to drive you to them. In my opinion, if management/supervisors could manage the turnover rate, properly staff and *TRAIN* their new associates, the place could actually run fairly smoothly. The place needs more staffing allocation, that is the main problem, yet they increase the workload 5x and give no extra help, even with the rapidly increasing profit margins.

4.0
Jun 22, 2022

Sams club optician

Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling and they will pay for your training

Cons

Won’t always give 40 hours

Viewing 121 - 123 of 12,896 Reviews

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