Sam's Club reviews

3.3

50% would recommend to a friend

(12,909 total reviews)
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Latriece Watkins

60% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Oct 22, 2013

MSS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

bonus. Check every year.flexible work hours

Cons

all about numbers and not people. low pay over work

4.0
Oct 22, 2013

Above Average Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bulk items means that you don't have to deal with small items. closing at 8:30 lenient dress code Any decently intelligent person will move around the club as they like, and since Sam's hires within, moving up in the company is definitely an option.

Cons

cashiers feel like car salesmen selling plus memberships. Bulk means lifting heavy things. It's a Wal-Mart company, that can weigh on your soul a bit Items are quality, not stylish.

2.0
Oct 22, 2013

You really don't want to work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job. It doesn't open too early or close too late. If you work here long enough you can get some decent medical benefits. Corporate seems to be looking at good things Costco has been doing for years and stealing them.

Cons

Only way to promote is to do the minimum work and brown nose. I.E. employees that converse with other employees get passed over by lesser qualified employees that avoid doing work by hanging out with managers. To make matters worse those employees will be training the newly promoted and continuing to carry the department. Work schedule is inconsistent. In fairness most retail schedules are. Work load has been increasing but pay hasn't. We seem to be perpetually cutting number of employees and positions leaving more responsibility to fall on those of us still here. Managers manage the place to avoid the ire of district and regional managers that will periodically stop by. When they do expect to be given direction that may or may not make sense. Also expect for them to tell you what they had you do before was wrong (They will deny telling you to do it in the first place.) and redo it. Often times back to the way you had it before. If you do good work don't expect to get recognized for it, but if you do good work and you mess up expect to be scolded. If you are a terrible worker don't expect anything to happen to you. If you are a bad worker and you do something right expect tons of praise. In fact expect to be employee of the month or a promotion. (I only wish I was joking.) On that same note, if you do something that a higher up likes expect your team lead, or manager depending on who the higher up is and who is present, to take credit for it. No that I think about it, we seem to hire and promote a lot of sociopaths. Members aren't any better. They always look down upon you and expect you to give them whatever they want since the pay to shop there. Pay is better at Costco.

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Glassdoor has 14,165 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.