Sam's Club reviews

3.3

50% would recommend to a friend

(12,882 total reviews)
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Latriece Watkins

59% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

For college kids, the pay is decent. For those without a college degree, Sam's Club offers great opportunities to work your way up a major corporate ladder - provided you have competent managers, a killer work ethic, and the drive to seek out raises, promotions, and transfers on your own.

Cons

The front end associate position (cashier) went from a simple and fun cash register position to a high-pressure, little reward SALES position. We're forced to push every primary member to upgrade from their $35/40 membership to a $100 membership. We're watched over our shoulders by managers, corrected multiple times daily by multiples supervisors/managers, and expected to shake down every member, every time. Adding insult to injury, if we happen to sell a "Plus" as it's called, we're rewarded with...food. They incentivize us with cookies, chimichangas, and candy bars. It's insulting. On our best weekends, we upgrade 10-15 members, and our regional managers expect 50 from each club...nevermind the fact that our club does far less volume in business than neighboring clubs. I can't stress how horrible this position has become. I'm a college grad working here (for a second time in my life) for extra income and I've never been under this much pressure in any sales role.

2.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay for the area compared to other jobs. $12 per hour in high school. The people in the tire department were mostly fun to work with and would accomodate any time off needed. Not too hard work and ample downtime for messing around.

Cons

I went there mainly for the management trainee program that they offered only to find out that they don't take current employees for the program. I was told during the hiring process that this would be no problem but was later denied acceptance. This would have been fine had I not solely gone there for this program. As far as a regular job, this job was mostly ok but had its cons. There are video cameras everywhere capturing your every move unless you know where the blind spots are. I was often pulled from my regular shop duties to help in other areas of the club. Most of the time we got stuck doing the jobs the regular crew didn't want to do. The shop started holding premium member hours which allowed premium members to come in at 6 a.m. to get tire work done. I was often called upon to close the shop at 9p.m. and opet at 6a.m. the next morning.

3.0
Sep 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Best pay in town ALWAYS HAVE HOURS! Full-Time after 3 months Some nice options once full time (1 week paid vac time)

Cons

If you don't mention all the past part time jobs you had that paid you well (ex me working factories where I was paid $14 an hour) put me at the lowest pay bracket. You see they have a fancy computer system that spits out your pay according to your prior jobs... So even if it was only for a short time TELL THEM. I was stupid, I thought well this would make me look bad for moving around so much BUT it really hurt me in the long run...to the tune of about $400 a month!

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Glassdoor has 14,136 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.