Sam's Club reviews

3.3

51% would recommend to a friend

(12,881 total reviews)
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Latriece Watkins

63% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Oct 30, 2009
Recommend
CEO approval
Business Outlook

Pros

I started as a cashier and worked my way through the membership desk and then to COS. My first club was a very established club with many 15+ year tenured associates that took great pride in their jobs. Pay was among the highest in the area for the job and was appropriate based on cost of living. Benefits are ok if you are a relatively healthy single, but if you have a family it can get quite pricey. If management is cool you may be able to get dibs on clearance merchandise.

Cons

In one of the clubs I worked in, there were times during the day where I was the only hourly supervisor on the floor. Management frequently disappeared when needed. Staffing at many clubs is spartan to say the least. Floor associates refuse to learn how to run register and assist front end when busy. Payroll gets extremely tight at the end of the week and leaves me short handed.

3.0
Oct 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Feels like a family, good benefits. Sam's Club values your family life in relation to your work life, which is great. I have a great group of associates who I work with, and I appreciate the relationships that exist.

Cons

However, promotions aren't necessarily given out fairly. You work 45-50 hours minimum per week. Limited positions within the field to move up, and a lot of competitiion amongst other assistant managers.

1.0
Oct 26, 2009

fighting among managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i cant really think of anything postive to say about this company. the pay is good, if you dont want a life.

Cons

fighting among management team is taken out on associates. there are clicks just like in high school. if your not in one of the clicks forget anything ever working in your favor.

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Glassdoor has 14,134 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.