Need to rotate team leaders and managers inside the Club every 12 months to keep leadership fresh and to force leaders to grow outside there "box". Need to allow managers to take personal days when needed. Managers have to pretend to be sick when they need a personal day! Why would a company treat their management in this manner? After the extended long hours managers work, dedication and social sacrifice, managers should be treated better. You would think that a company that has been around as long as Sam's Club (25+ years) would have this figured out by now!