Sam's Club reviews

3.3

51% would recommend to a friend

(12,895 total reviews)
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Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
5.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They are willing to work with your schedule as long as it’s communicated in advance.

Cons

Hard to handle last minute situations.

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Sam's Club Response
4mo
Thank you kindly for taking time to share your experiences with Sam's Club in this review.
1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Day goes by fast because youre busy. If you have a good team like i did, it helps. If you want to move up in company, just literally do your job right and you can move up.

Cons

Management at this location was very lazy, besides 1 or 2 of them. Management makes the lead do their job so they have less to do. Management stands around and does absolutely nothing, even when the store was busy and short staffed. They cut overtime even though they are short on staff, yet they still expect everything to be done and perfect. You get hired and told you would do one thing and then they change your schedule and duties on you. Overall horrible work life balance and horrible management. Half of management looks like theyre afraid to do any actual work.

Viewing 133 - 135 of 12,895 Reviews

Glassdoor has 14,150 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.