Seems like we're only a "Team" when you need something
Pros
The people that work there are some of the nicest you'll meet. Associates work hard to pull their weight around the store. Perfect for anyone that likes to stay busy during the day. The pay is above average.
Cons
Understaffed most of the time leading to usually only 3 or 4 floor associates for the day. You only get attention if you actively make the store money through renewed memberships, pluses, credits, etc. Appreciation for working hard or doing a good job goes widely unnoticed. It feels like there is almost no trust or respect between associates and management. No set schedule. Schedule can also change without notice. The relationship between associates and management feels almost like its the managers vs the associates. Rules are selectively enforced. Managers aren't all on the same page. Some want to stay and make sure everything is done correctly while some just care about getting out as soon as possible. Problems with efficiency are pointed out to associates but nothing is really done to solve the problem except point it out. The whole work environment feels fairly hostile between management and staff if you are on the sales floor.
