Sam's Club reviews

3.3

51% would recommend to a friend

(12,899 total reviews)
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Latriece Watkins

63% approve of CEO

42% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jun 27, 2015

Job sucks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were times when working with the customers was rewarding. Working with coworkers is pretty fun. Free samples every weekend

Cons

There is a lot of favoritism going on around here. Managers don't listen to employees. There aren't any discounts except for a free basic membership

1.0
Jun 26, 2015

Cashier

Recommend
CEO approval
Business Outlook

Pros

Training that HQ offers. It is very good and detailed about customer service, food handling, problem solving, etc. The company philosophy is high quality and if the company were actually run the way training teaches employees it is to run, it would be a very high-quality business to work for.

Cons

Quality of employees. Very low and full of people (from the top on down) that give Sam's a bad name. Management and supervisors did not follow trainings. They abused their positions playing favorites and abusing those they didn't personally like. Holding some people up to strict adherence of rules, while letting others flaunt the rules with impunity. Favorites (not best at job) getting best schedules, hours, promotions, positions, etc. It isn't what you do and how well you do your job or follow the training, it is who you know and are connected to. It is how well you flatter those in charge rather than how well you do your job. I was shocked to see those lazy, slothful, mouthy, trouble-causing employees get promoted over hardworking, conscientious employees. There is too much trading in gossip that shapes the opinions of those in management rather than using their eyes and looking at the stats to make a proper determination of employment advancement. Very shocking to see gossipy, slow, and lazy employees advance over folks with some pep in their step. Management/supervisors at Sam;s in Lincoln, NE are worthless and full of themselves. The whole group needed to be written up, but by who??? No one. They're it. Ugh. No wonder they can't keep good employees.

1.0
Jun 25, 2015

Cashier

Recommend
CEO approval
Business Outlook

Pros

Absolutely none whatsoever. Do not apply here, you will regret it. It will be your worst nightmare.

Cons

As a cashier you are HARASSED to get plus and credits. You get no commission. If you don't sell you are treated like crap. MSS supervisors are idiots. But they get harassed to hound us to sell so I get it. Customers get livid with you for doing your job and it's super stressful. MSS stand behind you for hours making sure you're asking for plus and credit. Whenever they are around you have to ask or even near or they will berate you. Very high overturn.

Viewing 229 - 231 of 12,899 Reviews

Glassdoor has 14,155 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.