Samsara reviews

4.0

75% would recommend to a friend

(1,409 total reviews)
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Sanjit Biswas

90% approve of CEO

72% positive business outlook

Samsara has an employee rating of 4.0 out of 5 stars, based on 1,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samsara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 19, 2023

Avoid the Recruiting Ops Team

Recommend
CEO approval
Business Outlook

Pros

Extremely smart individual contributors, but the current leaders in recruiting destroy their brilliance. Samsara as a whole is a fine company but the recruiting team is fundamentally broken.

Cons

The ROPs leadership is the most toxic and horrendous that I have ever experienced in my professional career. They are completely unaware, devoid of emotional intelligence, and purely want to do the bare minimum themselves while making all those around them suffer. I would never ever join an organization in the future that they were a part because I would never willingly choose to subject myself to that torture. They have chased people out of the company, created false narratives in order to let people go, and do anything possible to not take accountability for the fact that no one on their team respects or values them as leaders. Run far from this team and do not look back.

1.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Welcome to Glassdoor! If you're reading this you're probably wondering is Samsara the right company for me. The answer is NO. If you are looking for an entry level job to Tech Sales this is an option but not a great one. You will be talking to truckers all day long. ⚠️ Beware of the 5 star reviews, these are often written by management and favorites ⚠️ Enjoy the full review below.

Cons

Where do I begin...... Samsara claims to have a great culture but once you're in seat things change very quickly. This is likely due to the fact that most of the executive teams comes from Cisco & Oracle. They are use to hiring terrible middle management and creating a toxic sales culture (see Business Insider article "oracle cloud infrastructure insiders culture of fear). If you are looking for a diverse and inclusive company this is not the place for you. I encourage you to check out the published Diversity & Inclusion Report (Google it). Lunch breaks and PTO are looked down upon and you will get written up if you choose to take either, because you wont hit your metrics if you do so. If your are looking to be a number and work in a call center then this is for you. If you're a recent college grad. Run like the wind to another company. Join a company that can provide provide career opportunities, clear career guidance and has leadership in place to support you. Do not fall for the Swag, "benefits", and career opportunities they claim to have, or what ever else they promise you. It is a sales tactic to get you in the door. It does not match my experience as an employee.

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Samsara Response
4y
Thank you for taking the time to share your experience - this helps us improve and make sure we are focusing our efforts on the most impactful areas. To address a few of your concerns: One feature of Samsara’s high-performing sales culture is that there are consistent targets for Sales employees. To ensure accountability, we clearly communicate the performance improvement policies regularly and set realistic targets on a quarterly basis but we have also modified our performance process to include more refined coaching, targeted skills development, and cross-team calibration guided by our Sales leadership team. We will continue to improve upon this area as we scale. We also want to make sure that employees feel like they are being supported by their managers and leadership, which includes us investing in management training and leadership development is a core focus area for us this year. We have also recently implemented a mandatory 6-month leadership principles training course led by our CEO and have all our managers attend inclusion training. We foster a continuous feedback culture so we are looking to launch. Lastly, we understand we have a lot of work to do when it comes to diversity, equity, and inclusion (DEI). Over the last year, we focused on our DEI efforts and will continue to do more. Here are a few examples: (1) We set a target to have 40% underrepresented groups* at the Manager Phone Screen stage of the interview process across all roles and management levels. We finished FY21 at 39.52%. (2) In 6 months, we trained 57.4% of our staff in the principles and practices of building inclusive culture. Our goal is to get to 100%. (3) We expanded our DEI Steering Committee - a group of leaders across Samsara representative of various demographics, departments, and positions that work to set strategy in all aspects of company involvement.
2.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Great products and engineers Very helpful and talented colleagues

Cons

The Sales Organization has a lot of work to do. Constantly watch Top Talent leave because of initial expectations being way off from reality. Management has a lot to be desired, as there is no development. For an industry that takes time to build relationships (especially in pandemic), you would think they would allow their employees to foster client relationships for long-term success. Instead, Sales Reps are pressured at an unreal rate which leads to a terrible Customer Experience. (Half of our CRM Database is full of notes stating client is tired of being "harassed" and won't buy from Samsara specifically because of all the calls and emails) This could easily be avoided, but with the micromanagement world of Samsara it is the norm. It seems there was once a Gold Rush at Samsara, but once they over hired and saturated the TAM, all bets are now off.

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