Samsara reviews

4.0

75% would recommend to a friend

(1,409 total reviews)
avatar

Sanjit Biswas

90% approve of CEO

72% positive business outlook

Samsara has an employee rating of 4.0 out of 5 stars, based on 1,409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samsara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- The customer support team is an outstanding group of people. - Hardware and FW teams are knowledgeable and proactive. Altogether they make an excellent product dev team.

Cons

I'm sure executive management's well aware of what's being said on Glassdoor, which may explain the trend of people leaving 5 star reviews, presumably to try to counteract the downward rating pressure. - They laid off several hundred people in May, including several who were on the support team or part of a support rotation. Unfortunately, laying people off did not stop the increase in support volume, and less than 3 months later, they are hiring several new people and have open reqs for support personnel (some of which are literally on Glassdoor at the time or this writing), while squeezing the life out of the existing support team. This crunch and backtracking on resourcing is likely also reflected in other groups. - Total addiction to work process. There appears to be an institutional belief in Samsara's middle management that adding yet another weekly standup, or another workflow, or another macro, or another piece of SaaS bloatware, is going to improve output. Meanwhile, ICs have to work just a little bit harder in spite of these tools to roll features out, resolve issues, or get hardware to end-users. - There's a cargo cult approach to transparency here. No matter how many biweekly town halls you force into everyone's calendars, people aren't going to be honest when they think their job depends on projecting ride-or-die positivity.

3.0
May 20, 2020

Not worth your time

Recommend
CEO approval
Business Outlook

Pros

Swag. Free food. Sanjit is a great CEO.

Cons

I agree with the most recent reviews. But there are 2 things I think you should know about Samsara: 1. Micromanagement. First line managers and directors who got there because they joined the company early on and fell into success. They were never that great at sales. In the early days of Samsara, the product sold itself. Some call it "the wild west". These people (most of them ex-Meraki by the way) drowned themselves with the Samsara Kool-Aid and were rewarded with promotions. There are shared documents prescriptively guiding people and told them that this is how they should manage. They're micromanaged from above and because of it, they micromanage their directs. They represent a row or column on some spreadsheet and they treat the people they manage the same way. They obsess over data and tell you all the things you are not doing right based on some metric but do not have the skills to teach you anything. You are blacklisted if you express any sort of counter or slight dissent of commonly accepted practices. 2. Culture of over promise and under deliver. Do not believe these people when they promise you promotions, that you'll be rewarded for your hard work, oh and that Samsara is transparent and blah blah blah. Not true UNLESS you're one of those ex-Meraki people who joined early on. Smart and competent people will never be happy at Samsara. The IPO promise isn't worth it. They severely underpay you and treat you like a number. You are replaceable. I cannot reiterate enough that people are nothing more than rows and columns on a spreadsheet.

2.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

C-level is top notch catered food/snacks compensation is good but... (look at cons) more of a younger vibe casual dress code basic benefits/perks overall

Cons

commercial doesnt have any real leadership (new directors are working on it), the managers only have dollar signs in their eyes, were just a number. Not to mention the level of micromanagement is absolutely unreal. Dials and timecards are watched over like a hawk. first of all dont take the job, second if you do be prepared to have a professional babysitter watching over you and not trust you to get the job done. the workload is far too heavy especially considering tossing that in with your daily expectations of 50 prospecting dials + whatever how many dials/demos/calls you have to make to move your pipeline along. The quotas are wayyyy too high especially if you get hired externally, not to mention, MONTHLY QUOTAS. If you dont hit two months in a row at 90%, you get placed on a pip. Most reps use that as a 30 day warning to find a new job. Compensation is good but everytime they raise quotas you lose money because contractually youre either at 45k/45k, 55k/55k, 60k/60k split. Do the math, youll get paid less. Then they expect you to go to mid-market after 12 months when people are getting fired/quitting left and right. A mm rep quit on her way to work in her Uber for goodness sake cause she couldnt stand it.

Viewing 76 - 78 of 1,409 Reviews

Glassdoor has 1,604 Samsara reviews submitted anonymously by Samsara employees. Read employee reviews and ratings on Glassdoor to decide if Samsara is right for you.