There have been tough times, I’ll detail some of them here. I still rate Samsara highly because many of the negatives were transient and have been resolved.
The layoffs due to the pandemic in 2020 were rough. It’s taken a long time to recover from that. There was a long string of attrition due to lack of growth opportunities in leadership, general negative sentiment since our friends were laid off, and we needed to work hard to pick up the slack with less headcount. We’ve hired / are hiring like crazy now though so this problem is quickly disappearing. We have tons of growth ahead of us. I’m excited to see what new business markets we enter besides fleet, industrial, and connected sites.
Cash compensation in the past left something to be desired, though this has since been fixed and strongly rewards top performers (top 10% TC across all software and hardware tech companies, including FAANG). I believe equity comp will be excellent by the time we exit, easily beating FAANG.
In 2020 we had a lot of new inexperienced managers due to high growth in 2019. There were problems with micromanagement and challenges managing up to execs. This has been fixed, in part due to change in attitude at the VP/exec level and in part due to an extensive six month leadership training that all managers were required to go through. Things are much better now. Our internal employee happiness survey results are back to pre-covid levels and very positive.
In 2019-2020 we experienced a lot of hypergrowth and reliability was an issue. There were periods of long hours in order to stabilize our products for the new scale of customer base. We’re in a pretty good spot now, WLB is super reasonable I never work more than 40h per week now.
The company always listens and changes for the better when there are dips in happiness, but some of the changes take awhile (usually 3-9 months). You’ll need to have some patience to be happy during those times (not a problem for me but it was for others).