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Samsung Electronics America

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Samsung Electronics America reviews

2.9

30% would recommend to a friend

(1,444 total reviews)
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KS Choi

23% approve of CEO

24% positive business outlook

Samsung Electronics America has an employee rating of 2.9 out of 5 stars, based on 1,444 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Samsung Electronics America employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Aug 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Good place with a lot of good people bubbling with ideas. High potential for showing your creative zest. R&D organization with a mission to create for the future.

Cons

Potential for creativity not completely utilized. The management is too lethargic to make a move. It takes a bunch of BS to get things done. Not your typical bay area tech company. Has the asian management is bigger than employees attitude all over.

3.0
Feb 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Good employee discount and christmas gifts. lots of nice hard working people, your not the only one working til 9 at night. Great place to step up and learn all aspects of the business.

Cons

Job descriptions are not given, Your responsible for everything. You don't have all the tools necessary to properly do your job. Many decisions depend on Korea, but they are overwhelmed and just trying to stay afloat themselves. There are lots of processes, but they do not help, they inhibit you from doing your job. You have a better chance of winning the lottery than achieving stretch goals.

1.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Gaining experience in one the leading global technology companies is good for anyone wanting a longer-term career in consumer electronics/hi-tech, pretty good health benefits, decent product-purchase benefits (with free products periodically)....and that's about it.

Cons

To start, it's a sweat shop. Employees are expected to put the company in front of their personal lives with long working hours being the norm. Time off is frowned upon and flexibility is not really tolerated, despite some cosmetic efforts by HR to institute "flexible working hours." There is very little recognition for hard work or a job well done. Most efforts revolve around serving the demands and needs of top management (almost all of whom are Korean) - deferring to authority and following orders. It's a "Just do it and don't ask questions" culture. It is a fairly formal and very top-down environment with the overriding principle being that the higher age/title is always right. There is little room for dissent, creativity, or autonomy. Work is often taken from the worker bees and presented by their bosses with little to no recognition of who actually did the work. Seasoned local professionals are often treated like children. Employees generally seem demoralized and beaten down - this is immediately apparent to almost anyone who walks through the dismal office. The overriding issue at SEA is one of Korean domination. Decisions are made almost solely by Koreans in secretive backroom meetings in Korean. Local employees are just expected to follow orders from Koreans. There seem to be parallel HR policy systems - one for Korean executives providing certain budgets/travel policies and the other for everyone else. There is a de facto segregation between Koreans and locals, even at lunch. You're either a part of the Korean HQ contingent, in which case you'll get perks/responsibility/opportunities, or you're not, in which case you're just expected to obey orders. Communication of a vision, objectives, etc. is horrible. Information hoarding is also common. Local employees should not expect career progression, movements throughout/up the organization, or many chances of promotion. If those things do happen, it's after a very long period of paying dues and implicitly pledging loyalty to the Samsung way of working. Maybe Samsung will one day truly globalize and open-up, offering equal opportunities to everyone and treating people fairly and like human beings, but that day does not appear to be anywhere in the near future. Don't do it, unless you're 1) Korean with a strong orientation to a highly-structured command-and-control environment, or 2) really desperate for employment!!!

Viewing 1429 - 1431 of 1,444 Reviews

Glassdoor has 1,890 Samsung Electronics America reviews submitted anonymously by Samsung Electronics America employees. Read employee reviews and ratings on Glassdoor to decide if Samsung Electronics America is right for you.