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Samsung Electronics America

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Samsung Electronics America reviews

2.9

30% would recommend to a friend

(1,444 total reviews)
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KS Choi

23% approve of CEO

24% positive business outlook

Samsung Electronics America has an employee rating of 2.9 out of 5 stars, based on 1,444 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Samsung Electronics America employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Dec 14, 2008
Recommend
CEO approval
Business Outlook

Pros

There is not much but I would have to say the medical benefits and the employee discount on products.

Cons

Starting at the top. The Korean presidents they send over are incompetent or unable to get along with American executives, managers, and employees. There's a corporate culture where you either have to be with the Koreans which is difficult to do if you're not Korean or you're with the American senior management. There is no sense of teamwork within the company and it feels like there is always big brother watching over you. Some of the software they install on your PC are junk especially the proprietary ones. It's a good thing Samsung isn't a software company or else they'd be out of business. The HR department is a complete joke. They are useless and have done nothing to improve employee morale. I've never been with a company with so many employees that are so miserable. What's the point of conducting a Great Workplace survey every year if nothing ever changes. Because of an inept HR department the turnover rate at Samsung is very high. There are very few non-Koreans that have been with the company for at least 10 years. Samsung doesn't value the individual employee. It's all about the company first. Don't count on being able to take vacations because they make it seem like you're doing something wrong when you request it and some Koreans expect you to take your phone and laptop with you on vacation.

2.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

buying consumer electronics at lower price? Awesome medical benefits. The job offers opportunities to learn about the industry if one seeks out proactively.

Cons

low pay. very limited advancement opportunities.

3.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The product speaks for itself. They have a great reputation because of what they put in the market. It also strikes me as the kind of place where providing that you are respected and uphold your responsibilities, you are pretty much guaranteed a job for as long as you wish to keep it.

Cons

The cultural barrier is awful for those who don't understand it. There is little to no communication about what is going on within the company between the higher-ups and lower level employees and even at times between the higher-ups themselves.

Viewing 1432 - 1434 of 1,444 Reviews

Glassdoor has 1,890 Samsung Electronics America reviews submitted anonymously by Samsung Electronics America employees. Read employee reviews and ratings on Glassdoor to decide if Samsung Electronics America is right for you.