Sapiens reviews

3.4

56% would recommend to a friend

(1,351 total reviews)
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Mike Ettling

73% approve of CEO

56% positive business outlook

Sapiens has an employee rating of 3.4 out of 5 stars, based on 1,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sapiens employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Sep 6, 2018

Developer Position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with option work from home . Friendly environment. Decent Increment in Salary.

Cons

Low pay compare to average

1.0
Aug 22, 2018

Business Analyst

Recommend
CEO approval
Business Outlook

Pros

There are a number of excellent resources who inspite of managements poor planning, treatment of staff and attitude get the work done for the clients

Cons

Where do I begin 1. They pushed out salary reviews until the end of July this year. It was not back dated nor did it match inflation. This happens every year meaning each year we are paid less 2. They cut pto, removed sick pay and changed the benefits we previously received. To a much lower standard 3. They do zero to try to boost moral of staff especially remote employees. They present a face of doing all these great social events but few employees actually benefit 4. There is no room to develop and progress in your career 5. HR does not work for the employees. They will not represent you and they will not advocate for you. The only way to have a voice is to be lucky you have a good manager behind you. 6. They will not invest in their systems. They expect clients to foot the bill for half baked systems rather than stabilising and developing them and then putting them to market

1.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

could work mostly from home on one of the project (thank god didn't have to travel to South Africa - but some colleagues had to); compensates the weekly commute flights for another project I guess

Cons

had 4 or 5 interviews, sometimes with tests; got offered a salary way below the advertised range, despite 7 years of experience in the field of decision management, including senior positions (oh, and the VP kept some of my work templates after an interview); repetitive spelling mistakes in the contract, including on my name (had to eventually use an online tool to correct the PDF, as UK HR couldn't be bothered getting it right). condescending attitude to clients by management, and sometimes to own employees as well. quasi entire UK team laid off following termination of client contract, except for the long-time manager (fair) and 2 resources brought from India on visa (unfair). no leave package, despite full utilisation outside training and holidays. (excuse: low earnings) Oh, and the company made an acquisition a few months afterwards.

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Sapiens Response
7y
Thanks for taking the time and sharing your feedback. I am sorry to hear that your experience at Sapiens was less than positive. There have been occasions where a role at Sapiens is advertised with compensation details and any subsequent offers are carefully considered and made based on the skills, qualifications, and experience of that individual. Interview documents i.e. notes, presentations, templates etc. are retained by Sapiens having been provided by the candidates during the interview process to demonstrate experience/suitability to the role. These documents are then held on an employee’s personnel record, in a secure environment, and following their departure from Sapiens expunged after 6 months to comply with data protection guidelines. In reference to termination by way of redundancy, a legally compliant and fair process is followed at all times. However, we do understand how upsetting this is as there is no nice way of terminating an employee, particularly when it is due to Business changes. In all cases, the company ensures that the redundancy process is managed with compassion, visibility, and support. We wish you the best of luck in your future endeavors and appreciate your time at Sapiens. Best regards, Sapiens HR Management
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