Savers reviews

3.0

44% would recommend to a friend

(2,798 total reviews)

Mark Walsh

41% approve of CEO

40% positive business outlook

Savers has an employee rating of 3.0 out of 5 stars, based on 2,798 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Savers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Schedule. Benefits. and that is pushing it.....

Cons

Management is incompetent. The company says they hire from within for management, but for as many years as I have been there, it hasn't happened once. The pay to work ratio is garbage. You make the same wages as fast food with 10x the amount of work. Impossible quotas, that other stores "have reached" somehow, with magic I suppose. Every year they take more and more away from the workers and it is slightly better than a sweat shop at this point. I am being generous, it IS a sweat shop. I know people that moved up at Burger King and Winco within six months make more than me. The Doctors note policy is so strict that, if it is anything short of giving birth or a funeral, it is unacceptable.

2.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

I've worked at the Calle Cuervo location at Savers in ABQ, NM for almost three years. I work up front and not in production, which is only significant because the two departments are set up to be divisive and generally lack respect for each other in my experience. I can only speak to the up front departments and not the back (production). As far as the good things about the job: the daily workload is very consistent and pretty easy, my fellow team members are all lovely people, and scheduling is very flexible for students/people with multiple jobs.

Cons

Respectfully-where do I start? Be prepared to be regularly accosted verbally, physically, and occasionally sexually harassed by customers with little to no defense from managers, corporate, etc. Regulars are rude and entitled because they are under the impression that they have a relationship with many of the managers and the store manager. There is zero loyalty for long-term employees. In my whole time here my pay has only increased by 50 cents. They will never source from inside the store for managers, consistently they will hire 1.) managers from other stores who you will have to help train and watch as they do less and get paid more OR 2.) employees who are middle aged or older regardless of experience (they will never hire someone under 30 for a management position, no matter your skill or maturity). The behavior of general managers I have dealt with (and I'll be specific- I am not talking about Carlos Perez, who is the upfront supervisor overseeing the general mangers, with whom my experience has only been positive) have been downright despicable. New managers have come and go and more than not have lacked any respect for their team members. I've been talked to like a child, screamed at, watched myself and other employees be treated horribly (some of which seemed to be all be minority females by a specific manager). The store manager responsible for hiring these managers is visibly deeply out of touch. Time and time again managers are chosen and all fit the same description: middle aged, do not know how the store works regularly, do not know how to work self-checkouts/registers, lack respect for team members, have not worked as an associate in 5+ years, and care more about impressing the store manager than the general wellness and efficiency of the store and its employees. Additionally, employee retention is horrible up front, because people get tired of the disrespect and quit, managers and team members alike. Prepare to be constantly overstaffed or understaffed. And if you really wanna have some fun- ask them how many managers and employees have quit in the last year alone. In my experience, there hasn't been a year there hasn't been almost a completely new staff.

4.0
May 11, 2023

A Great Intro to Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Establishes connections with customers, coworkers and supervisors/managers are very friendly and understanding, flexible with scheduling, hiring process is very easy and quick. Managers like to give people free lunch on their birthday, and there is holiday pay too.

Cons

Have to interact with rude customers on nearly a daily basis, have seen a customer make a coworker cry on three separate occasions. I have witnessed a lot of theft and tag switching from customers and it is an ongoing issue. It does not help that there is little to no security, other than the store cameras, which are never properly used. There are some employees that keep getting away with calling out more often than should be allowed. Lastly, the company keeps going over payroll for whatever reason, so from time to time they have to send someone home early.

Viewing 64 - 66 of 2,798 Reviews

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