ScienceLogic reviews

3.9

74% would recommend to a friend

(348 total reviews)
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David Link

82% approve of CEO

58% positive business outlook

ScienceLogic has an employee rating of 3.9 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScienceLogic employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

348 reviews
2.0
Nov 27, 2018

Lots of potential

Recommend
CEO approval
Business Outlook

Pros

Company has a positive cash flow. Sales team is able to sell the current product, or at least the promise of the new product. Hats off to them!!!! Head of marketing seems to have a great vision and articulates it well. The market space we are in has lots of growth ahead. Given our base of customers and the potential value of the data we have, our future would be great if we would put out a product that satisfied the customers needs.

Cons

Engineering is the least productive department I've ever seen anywhere. People are disheartened, nobody is in charge, and except for the UI teams priorities are set by people that don't understand the subject matter. Engineering relationship with Product is dysfunctional. We're always trying to blame them, and best I can tell they do the same back to engineering. We also blame support for being lazy, instead of looking at ourselves for putting out an unsupportable product. HR management is embarrassing - no doubt they will bury this post along with all the other honest posts here in the past by adding several glowing reviews immediately afterward.

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ScienceLogic Response
7y
Thank you for taking the time to write a review. We want to start off by letting you know that we take feedback very seriously and share these insights with senior leaders. We appreciate you pointing out both the pros and cons of your experience. Responsibility and accountability are important values to us, and we value your feedback about your experience. If you would like to discuss your concerns further or share more specifics about your experience, we encourage you to reach out to us at Glassdoor@Sciencelogic.com
3.0
Apr 2, 2018

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On paper, and on the surface, everything looked good. The benefits were good, and the training was well put together for a complex product.

Cons

The product was difficult to support in the field. It runs on ancient versions of CentOS, and every aspect of the product was difficult to implement and/or manage. Unfortunately the have a lot of people with seniority. There was no visible path upward. Not certain if that still remains true.

1.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The people doing the actual work are good to work with. The people in the trenches are cool, they're battered and beaten, but they're cool. Compensation was alright. If you are a "YES man" this is your place to be. Just be careful ever voicing any concerns, they will come back to bite you. It is career limiting. The people who actually do UX work are amazing designers.

Cons

Not sure where to start. HR does not protect the employees. HR is a gossip machine. Most people are scared to speak up or looking for other jobs. Engineers are treated as first line support, its constant fire fighting. Priority here is dictated by which contract can we get right now to make our quota this quarter even if our product doesn't do what we are saying it does. This causes us to have to build it poorly and quickly or it results in us playing a shell game with the poor customers for years on end. It feels like this company is run like on giant grift. We are often encouraged to keep expectations of customers high while knowing we can't deliver on something so we end up damaging relationships.

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ScienceLogic Response
1y
Thank you for sharing your feedback. We truly appreciate your insights, and while we are sorry to hear about your frustrations, we value the opportunity to address your concerns and offer some context. First, we agree that the people doing the work are often what makes a company great, and we’re glad to hear that you found the colleagues in the trenches to be talented and dedicated. We also appreciate your recognition of our skilled UX team. Regarding the concerns you've raised about HR, we take confidentiality and employee support seriously and we have established a number of mechanisms for employees to share their concerns. We take immediate action when made aware of specific and actionable feedback and we work continuously to improve the effectiveness of these channels. As for the work environment and engineering challenges, we understand the pressure that comes with fast-paced development and shifting priorities. Our goal is to provide all employees with the necessary resources and support to thrive, and we continue to evaluate how we can better align expectations and workload. We also recognize the importance of clear communication with customers and are working on ensuring that we set realistic expectations and deliver quality products. Thank you for your input. We are committed to fostering a culture of openness and improvement, and we will continue to listen, learn, and act to ensure a better experience for all employees.
Viewing 13 - 15 of 348 Reviews

Glassdoor has 370 ScienceLogic reviews submitted anonymously by ScienceLogic employees. Read employee reviews and ratings on Glassdoor to decide if ScienceLogic is right for you.