Is ScienceLogic a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at ScienceLogic have rated their employer with 4.4 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of ScienceLogic employees being 3.9 out of 5 stars. Search open Technical Support Engineer Jobs at ScienceLogic now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at ScienceLogic .

Does ScienceLogic pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at ScienceLogic with 3.4 out of 5 stars based on 16 anonymously submitted employee reviews. This is 11.1% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at ScienceLogic.

What are the top reviewed jobs at ScienceLogic?

Technical Support Engineer (16) , Software Engineer (14) , Sales (11) , Account Executive (9) , Manager (8) , Sales Engineer (8) , Engineer (6) , Intern (5) , Product Manager (5) , Program Manager (5) , Software Engineer(Internship) (5) , Enterprise Account Executive (4) , Marketing (4) , Professional Services Consultant (4) , Software Developer (4)

What are the pros of working at ScienceLogic according to real employee reviews?

"boarding process I've ever experienced and the whole company seems to be filled with genuinely great people." ((in 48 reviews)); "CEO is a great guy." ((in 22 reviews)); "Leadership is great and the company is growing significantly." ((in 20 reviews)); "Great Company Product and Team." ((in 15 reviews)); "Great work/life balance." ((in 11 reviews))

What are the cons of working at ScienceLogic according to real employee reviews?

"Poor middle management not in touch with Cisco project" ((in 13 reviews)); "401K match is pretty low compare to other places." ((in 12 reviews)); "Frequent layoffs" ((in 5 reviews)); "This makes training very difficult, not that the training is lacking but it is impossible to fit such a complex product in such short time." ((in 4 reviews)); "The hard work and long hours are worth it." ((in 3 reviews))

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ScienceLogic

ScienceLogic Technical Support Engineer reviews

4.4

88% would recommend to a friend

(16 total reviews)

David Link

89% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.3

Diversity & inclusion

4.3

Senior management

4.0

Career opportunities

3.9

Work/Life balance

3.4

Compensation and benefits

Technical Support Engineer employees have rated ScienceLogic with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. ScienceLogic is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

16 reviews

4.0

Jan 6, 2024

Great benefits and pay

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

ScienceLogic offers highly competitive pay and benefits.

Cons

Depending on your position, you may have to work many extra hours.

ScienceLogic Response

Thank you for taking the time to share your thoughts about your experience with ScienceLogic. We're pleased to hear that you find our pay and benefits to be highly competitive. We also appreciate your honesty in highlighting the challenge of potential extra hours depending on the position. Your feedback is crucial, and we understand the importance of maintaining a healthy work-life balance. If you have specific concerns or suggestions, we encourage you to reach out to your manager or to a member of our HR team. We value open communication and are dedicated to addressing any issues to enhance the overall employee experience. Thank you again for sharing your feedback. We appreciate your contributions to ScienceLogic and are committed to making your experience here positive and rewarding.

5.0

Oct 9, 2023

Great Place to work

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great people. Technically up to date. Growth is felt. Diverse.

Cons

Ramping up new team members takes some time.

ScienceLogic Response

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you've found ScienceLogic to be a great place to work and that you appreciate the quality of our team and our commitment to staying technically up to date. We understand that onboarding new team members can take time, and we're continuously working to improve our processes to ensure a smooth transition for all employees. Your advice to management is invaluable, and we appreciate your suggestion to continue checking in on employees and supporting their career growth. At ScienceLogic, we are committed to providing opportunities for professional development and ensuring that our employees feel supported in their career trajectories. Thank you for being an integral part of our team and for your dedication to our company's success! If you have any further feedback or suggestions, please don't hesitate to reach out. We're here to support you every step of the way.

5.0

Oct 6, 2023

They look out for their staff

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Working remotely Good corporate culture Friendly coworkers Team work Accessible and approachable management

Cons

Packages are very competitive, but benefits, you need to do them yourself. Occasional weekend/holiday work.

Viewing 1 - 3 of 16 Reviews

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Sr. Consultant, Professional Services

Director, Data Science

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