There are two very different sides to this company.
Pros
Great benefits, stock options and bonuses quarterly. Lots of awesome HR "stuff" going on to push morale and team building. Casual attire and atmosphere... Great co-workers and overall "mood"
Cons
Service Delivery is plagued with immature middle managers that are part of upper managements "clique" There are obvious favortisms, and your business, even HR related, is gossiped about casually without concern for privacy. Very little, if any, training that actually applies to your job. Management will throw anyone under the bus, at anytime based on who is complaining. Customers are given unrealistic delivery dates, and lied to about the capabilities of the product. Management only shows interest around bonus time and rarely are you given the opportunity to meet the expectations of the company, or the customer without some kind of major issue that could be solved easily by enforcing compliance on the customer. Well, that, or release a stable product, with accurate documentation.