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      ScienceLogic

      Engaged Employer

      ScienceLogic Technical Support Engineer reviews

      4.4

      88% would recommend to a friend

      (16 total reviews)
      avatar

      David Link

      89% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Senior management

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.4

      Compensation and benefits

      Technical Support Engineer employees have rated ScienceLogic with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. ScienceLogic is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16 reviews
      2.0
      Oct 2, 2023

      Favoritism and Lack of Accountability Fuel Communication Breakdown

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary was okay, and the benefits added some value to the overall compensation package.

      Cons

      I believe that the lack of communication between departments is due to a number of factors, including favoritism and a lack of accountability. I witnessed firsthand how certain employees were given preferential treatment, while others were ignored or treated unfairly. This created a culture of resentment and mistrust, which made it difficult for employees to collaborate effectively. I also believe that the lack of accountability at ScienceLogic contributed to the communication breakdown. Employees were not held accountable for their actions, which led to a lot of finger-pointing and blaming. This made it difficult to identify and address the root cause of the communication problems.

      avatar
      ScienceLogic Response
      2y
      Thank you for sharing your insights about your experience at ScienceLogic. It's unfortunate to hear about the challenges you faced regarding communication breakdown and perceived favoritism. Transparency, fairness, and accountability are vital for fostering a positive work culture and effective collaboration. Your advice to management regarding setting an example for the entire organization is valuable. To assure that we "get it right", we have a established a number of channels through we employees can provide real time feedback about their experience and we respond accordingly when this feedback is specific and actionable. Hopefully, your feedback will contribute to positive changes within the company. Best wishes in your future endeavors!
      5.0
      Feb 26, 2022

      tets

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company to work with.

      Cons

      I didn't have any bad experience

      Viewing 4 - 6 of 16 Reviews
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      Glassdoor has 370 ScienceLogic reviews submitted anonymously by ScienceLogic employees. Read employee reviews and ratings on Glassdoor to decide if ScienceLogic is right for you.