ScienceLogic Technical Support Engineer reviews

4.4

88% would recommend to a friend

(16 total reviews)
avatar

David Link

89% approve of CEO

88% positive business outlook

Technical Support Engineer employees have rated ScienceLogic with 4.4 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. ScienceLogic is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
5.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing people and co-workers. Helpful, knowledgeable people willing and able to help. It feels like the company cares, even from a remote position. The fact the board members (not just one, all of them) have open meetings for the whole company to join and ask questions, I have never heard of a company doing this. Managers care and not only my immediate manager, with in months of hiring my department head scheduled a one on one just to check-in in a non-pressure environment.

Cons

High Learning curve. This makes training very difficult, not that the training is lacking but it is impossible to fit such a complex product in such short time. Being welling to learn and grow will help you adjust. Customer pressure with sensitive issues. I work a customer facing position and people are people, the good part of this is that I only work with IT professionals, which makes them more understanding but everyone has their own pressures at work.

3.0
Apr 27, 2021

Mediocre

Recommend
CEO approval
Business Outlook

Pros

There really aren’t any pros

Cons

Poor middle management not in touch with Cisco project

Viewing 7 - 9 of 16 Reviews

Glassdoor has 370 ScienceLogic reviews submitted anonymously by ScienceLogic employees. Read employee reviews and ratings on Glassdoor to decide if ScienceLogic is right for you.