Scooter's Coffee reviews

3.6

54% would recommend to a friend

(925 total reviews)

Joe Thorton

56% approve of CEO

41% positive business outlook

Scooter's Coffee has an employee rating of 3.6 out of 5 stars, based on 925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scooter's Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

925 reviews
2.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Great customers Tips Fun Job Fast Paced Good Hours and Scheduling

Cons

Unprofessional Managers Poor communication among coworkers during rush, especially with trainees Has that popular club/clique feel Too lax with basic customer service ettiquette

1.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

-Free drinks on shift -Can work a lot of hours if you please -All the employees take food and drinks for themselves because they have a poor inventory system and since there is poor pay people compensate themselves.

Cons

-Have to pay for food handlers license -Buy your own uniforms -People don't cover each others shifts -Management is horrible, they don't know what they are doing. Things are hardly restocked. They make a fuss over unnecessary things. -Jason and Rita who own many of the stores in Nebraska are horrid. So rude. Don't care who you are whatsoever as long as you are making them money. Always have something negative to say. Refuse to give anyone a raise. -They will jip you on your paychecks so keep your clock in sheets. Also do not come 15 minutes early as recommended or stay past 5 minutes to help with rushes because they refuse to pay you for it. -You don't make anything in tips but they still take it out of your paycheck. -Every worker is seen as the same by the owners. You could be the hardest worker there and always go above and beyond and it won't be noticed. -Constant scheduling conflicts. -You could definitely end up working alone and have huge rushes and customers freaking out on you. -There are way too many cleaning duties. Cleaning the yogurt machines every morning for an hour is a joke. -Continuous turnover rate. And with constant new employees you always have some training who is slowing things down and wasting people's time. If they just treated their employees with respect and paid them what they deserve people wouldn't quit. -It's also disgusting their impact on the environment. The Metcalf's refuse to provide recycling bins at the store because they are tight wads and don't want to pay $30 a month. Every single thing that store throws out could be recycled. At least 6 huge trash bags a day were thrown out full of milk cartons, paper cups, plastic cups, cardboard, paper bowls, plastic, on and on and on.

2.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

-Customers are AMAZING, you get to know their stories and personalities, building a family-like connection. -Most baristas and managers you will work with are great - really fun personalities. -Most shifts are early mornings, which means you have a good part of your day left once you're off work. -Good product discounts.

Cons

-Upper management performs a lot of shady business. -Pay is far below where it should be. Baristas only make minimum wage and they never approve raises for hardworking individuals. Management pay is very shady. They only pay your 75% of your monthly bonus then promise the rest will come as a six-month bonus….not right. They should be paying your monthly commisions in-full then giving an additional six-month bonus if managers earn it. -Management is overworked. -Regional management is usually not willing to help store managers with staffing, even in legitimate situations. -I was let go with no notice.

Viewing 13 - 15 of 925 Reviews

Glassdoor has 942 Scooter's Coffee reviews submitted anonymously by Scooter's Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Scooter's Coffee is right for you.