ScribeAmerica reviews

3.4

60% would recommend to a friend

(5,119 total reviews)
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Tony Andrulonis

71% approve of CEO

47% positive business outlook

ScribeAmerica has an employee rating of 3.4 out of 5 stars, based on 5,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScribeAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Nov 26, 2018

Do this as a last resort.

Recommend
CEO approval
Business Outlook

Pros

1. The medical knowledge experience and shadowing doctors. 2. THE NURSES: they rock! Always nice! THE DOCTORS: typical doctor behavior, ignore them if they have a look on their faces or if their mood isn't "up to par" every shift. They go through a lot and it's understandable.

Cons

Let me start off by saying..only apply here as a last resort..the very last resort. Below is a list of all that is wrong with this company or needs to be adjusted: 1. The hiring process is very long and tedious, you'll do the interview then they'll tell you that you'' have to wait for an "open position". Why do you have available jobs on your website if you're not planning on hiring immediately for those "avaiable jobs"? I'll never understand that. 1b. After you've received a confirmation for an open position you'll do training online which is unpaid by the way; one week of training. Keep in my mind that the training you do online will NOT "in no shape way or form" assist you when you're at the hospital. The EMR that you'll train on is completely different than what you'll use in the hospital; they didn't even try or attempt to get a template or a copy of the EMR used in the hospital and that actually set all scribes up for failure IMPO. 2. You'll have a conditional acceptance after training and then after training, you're still not fully hired. They'll randomly/ casually tell you when you least expect it "Hey you have to pass your mock before you're hired". 3. Pay close attention to your schedule. At the beginning of the hiring process, they'll ask for an availability form, bare in mind that, that form is only for training and not for the remainder of the quarter or year or whenever you get hired. They'll send out a "schedule request" every month for you submit. Also keep in my mind that, that request is not always fulfilled to your availability Do not fall for the "Oh our schedules are very "flexible", IT IS NOT. 4. They'll also schedule you for 12hr shifts, back-to-back..get use to that. If you're not, your body will have a hard time adjusting. 5. During your "residency training" you'll have quizzes to complete that goes towards your mock solo on whether or not you actually pass. WASTE OF TIME. when as a scribe you should focus on properly charting and getting that down pat. 6. THE TRAINERS: some are really nice, others have this very obnoxious attitude and talk bad about the company in your presence. Talk to your trainers and senior scribes that they shouldn't talk bad about the company in front of new scribes. It's disappointing and discouraging. Also advise your trainers, that this is a "teaching moment", act like it and lose the haughty voice/personality. 7. GET WORKING RELIABLE COMPUTERS! 8. Do better for the pay. It disgraceful what scribes get paid for all the work we do. Its true..MCD's workers get paid more. Invest in your scribes with good pay "Encouragement strengths labor". 10. They'll schedule you for times you said you're unavailable..even though you've completed a schedule request form. Defeats the purpose of completing one.

1.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

As someone who was once interested in pursuing an advanced degree in medicine, the ability to work one-on-one with physicians and advanced care practitioners, in invaluable. You will learn a lot about clinic flow, the medical industry, and gain important exposure to medical language. Get this experience and get out. Or better yet, do a quick Indeed search for a private scribe job and get paid way more money.

Cons

The company was built with the idea that you could pay students "slave wages" because they would do it for the experience. Again, it's wonderful experience, but expect to get paid minimum wage (or slightly higher) to work long-hours and gain a skill-set that is definitely not entry level. Leadership opportunities are few and far between, and also severely underpaid for the work. Where you work will largely determine your work culture, if you have a Chief Scribe/Project Manager or Regional Manager who genuinely cares about you and your development, you may find that you get more out of the job than just the medical experience. However, more often than not, scribes tend to be fairly unhappy with the working conditions. DO NOT MOVE UP IN THIS COMPANY! I stayed with this company for close to a decade, and wish I had only stayed for 1-2 years. ScribeAmerica formerly offered traveling project managers six-figure salaries and the opportunity to have medical school paid for. These incentives have disappeared over time, and continue to shrink. The current pay for traveling (junior) Project Managers is $16/hr, regardless of whether you are stationed in San Francisco or rural Iowa. Once you move up to more senior level positions (either Senior Project Manager or Regional Manager), your salary would be significantly higher (though not comparable to similar positions in other companies) and will be largely based on an ever-changing "bonus" system. There is no stability and the benefits are poor at best. Overall, ScribeAmerica is much more interested in making as much money as possible before the scribe industry collapses and are willing to use and abuse people in order to do so. Stay away.

1.0
May 14, 2018

ED scribe

Recommend
CEO approval
Business Outlook

Pros

-one on one time with doctors -Good exposure to the medical field

Cons

-Basically slave labor, long hours with minimal breaks for food or to go to the bathroom. -Trainers treat you like you are subhuman. One of my trainers told me I could not go to the bathroom. They have unrealistic expectations and do not teach you anything. They do not give any feedback until after a 10 hour shift. This gives you no opportunity to correct your mistakes because you do not know what you are doing wrong. So how is this "training" exactly? -A lot of scribes are blind sided and are fired with no warning. I think they over hire. -Chief Scribes and management are horrendous and do not get to know you as people at all. There is very minimal face to face contact between the chief scribes and the trainers. So how exactly are they supposed to manage you and the trainees? -High turnover rate for the reasons mentioned above. -Overall horrible company to work for.

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ScribeAmerica Response
7y
Thank you for the review! We are glad to hear about your exposure to medicine with ScribeAmerica. All employees are provided time for restroom breaks and meals. If you feel you are not being given the opportunity for these, please do not hesitate to contact HR@ScribeAmerica.com. We are here to assist!
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