ScribeAmerica reviews

The training process is a joke!!!! Having a chief scribe reading powerpoint slides to me is really ineffective. I can read on my own!! Just because someone has the title of "chief scribe" doesnt mean that person knows how to explain or effectively train another. I mean, I have seen people who were supposed to be training others on the phone, texting boyfriends, on Facebook and other things that are supposed to be "inappropriate". During downtime, they should be working with trainees instead of being on the "your on your own"mantra without explanations of mistakes. I have seen other scribes yell at trainees for "asking too many questions". Isnt that what training is for? Then turn around and tell a new scribe that "they didnt ask the dr enough questions". Some chief scribes treatment of new scribes is downright insulting and embarrassing. There is a difference in someone being firm verses being berated at the nurses station in front of everyone! It truly is ridiculous!! I believe trainers should be people in the company like the project leaders not someone who has been there a few months and doesnt know how to train. The people in the head offices have NO idea what goes on when no one is looking.... With any job, some coworkers are nice but most just seem to be there to kiss the doctors butt in hopes of getting the infamous LOR. The doctors and nurses seem to be more accepting of making mistakes than Chief Scribes! No one is perfect! I have seen the chief scribes make many mistakes themselves so I dont understand why they are so harsh with new scribes.

This company is actually a scam - they profit from keeping people on the payroll, using certain remote work tools, and enjoying their tax breaks. I was hired twice - once for $11 an hour and once for $17 an hour. Doing the same job. I had so many supervisors, but not a single one could tell me what was going on and why it took 4 months after completing ScribeU to be assigned to a site. The root of all my problems with the company is that no work was available, even though they reached out to me with an offer. My manager told me that an outside company sends blind leads for new hires, negotiates pay, and then ScribeAmerica is notified and you start after signing with that 3rd party and getting a background check through yet another business. They sent me a laptop/monitor/mouse/headphones, all arriving on different days in different packages, but I had not been assigned a work site. Then they expected me to take time to get a drug test in a town 400 miles away, because that was the closest LabCorp location to me. When I reached out to my manager, it took 2 weeks for her to find out that I could go to the local walk-in clinic and get a drug test AND a COVID vaccine, because my site required it -- I was 100% remote. They had no idea I had ever been previously hired until I informed my manager after 4 months of employment. The entire operation stinks to high heaven.