ScribeAmerica reviews

3.4

60% would recommend to a friend

(5,119 total reviews)
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Tony Andrulonis

71% approve of CEO

47% positive business outlook

ScribeAmerica has an employee rating of 3.4 out of 5 stars, based on 5,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScribeAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Work experience to add to your resume.

Cons

They’ll bait and switch you promising a chance at a work from home job, then say you need to work in a clinic. Once they make you a job offer, they will expect a 10 month minimum commitment from you but will not uphold their end of the agreement. I was offered a full time position working three days with a minimum of 36 hours per week and opportunities for overtime. Simple math indicates that’d be 3 days of 12 hour shifts. After training, I was scheduled for an average of 28 hours a week which sometimes drops to 24. I get 3 days of 8 hour shifts with a 4 hour shift weekly, and sometimes one of my 8 hour shifts gets cut in half if the doctor has an afternoon meeting. I asked two supervisors about the discrepancy. One outright ignored me, the other thanked me for letting her know and informed me that she’d let me know if another shift opened up. Since they breached the agreement we made when I accepted the job offer, I am currently looking for a different job. They demand highly skilled labor, pay less than Walmart, and don’t care if you get enough hours to make a living. I would not have passed up other opportunities had they been truthful about scheduling. I was lied to and manipulated by this company.

1.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

In all honesty, I can't think of much. Unless you consider that the classes portion of training was kind of fun and interesting and the teachers do a great job as a benefactor.

Cons

If the pay, lack of reliable hours, and lack of benefits wasn't enough to turn you away, there are certainly other reasons you would want to avoid this experience. The hiring process is a complete waste of time. It took me 4 months before I even started floor training which is actually ridiculous. For the record, I did everything I could as promptly as I could, and it still took that long. I also requested a full-time schedule from day one (first interview) and during those 4 months of onboarding, I was moved around to different departments/specialties 3 times. By the time I was nearing floor training, they said full-time was not available. Also, if you ever have any questions about the job, the response you almost always get 90% of the time is "it depends on your site/location" which does nothing to actually answer your questions. Also just for the record, the hiring/training process is consistent no matter where you are from in the United States so don't be thinking you might have a different experience.

1.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

-Job possibly gives you an edge for medical school -Exposure to healthcare (know how the healthcare team works) -You do get to work one-on-one with a doctor (LOR anyone?) -Learn about diseases and treatment -Learned a lot and solidified by passion for medicine, not scribing, even after a few days of horrible floor training.

Cons

-NO direct patient contact (which is what med schools want) -Working here feels demeaning at times. I worked as a senior undergrad research assistant, teacher assistant, etc., with higher pay, health benefits, AND better treatment. At least I had 1 hr lunches then! And I had an understanding management that INVESTED and UNDERSTOOD that learning takes time! Man, I didn't realize how good I had it back then! -Crappy pay where fast-food workers get paid more than you, despite the high stress (good thing I live with my bf who pays all the bills, otherwise, I'd be living on the streets) -Inconsistent training means if you do something you were taught, but your current trainer does not like, it means you are doing a bad job. And you're at risk for termination! -Unfair treatment: I'm borderline getting fired because the QAS does not personally like me (this is not high school, this is a JOB with people's lives on the line) -Unrealistic: Due to shortage in scribes, I was expected to be at an expert speed (where it usually takes months, words of other scribes I worked with), in a matter of a few days. -At least be understanding that things take TIME to learn! Invest in your employees! You're losing money firing people while in clinical training, then hiring more people to replace them. Very unproductive! -Unprofessional: Chiefs ignoring trainer's approval for trainees to be an independent scribe because her "bestie" QAS recommended otherwise. -Toxic environment: QAS and chiefs gossiping to doctors about other doctors. And even talking crap about other scribes. -Very immature and young pre-med staff (18-22 years old), who see you as a competitive threat. PATIENT CARE SHOULD ALWAYS COME FIRST, NOT YOUR EGO. great future doctors, by the way (sarcasm). -Communication: Chiefs and QAS would send multitudes of emails about training, etc., but would not communicate you about your performance. But oh, they would be passive aggressive about it though! By adding unapproved, extra training shifts, but you would not know why unless you ask them directly! -Being punished for taking 10 mins to eat my lunch (violating labor laws much? After 10 hrs of being on my feet, I just want something to eat! I guess that's TOO much to ask). -Hours VERY long, stressful, and horrendous due to staff treatment. Doctors and other medical staff are nice though. Chiefs and some other scribes? Not so much. -Being initially placed with slow-medium providers, then suddenly being assigned to a VERY fast provider that even seasoned scribes have trouble keeping up with. Then saying that I'm too slow and I'm at risk for termination. -I can seriously go on and on.

Viewing 10 - 12 of 5,119 Reviews

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