ScriptPro reviews

3.5

65% would recommend to a friend

(87 total reviews)
avatar

Michael E Coughlin

65% approve of CEO

49% positive business outlook

Reviews by job title

87 reviews

Reviews about "Management"

Return to all reviews
2.0
Nov 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Pharmaceutical automation will always be needed in the future. "Some" of the managers are good to work with. Although I never used it they have a gym for those that go.

Cons

The family who owns ScriptPro along with others in upper management play favorites and being a favorite has its advantages. Advantages to look forward to include: Great pay! No need to be qualified! No need to do your job! You can throw your weight around at those that don't know the family personally and play "Who Wants To Be a Manager"! Promotions that make other employees scratch their heads! Zero accountability and the enjoyment of having the ability to pass blame onto others! Immunity from firings and layoffs! Benefits: My insurance was over $600 a month for family coverage. Many have quit ScriptPro because they can't afford it. When I first started pay was ridiculously uneven. Someone who has been at ScriptPro for 3 years could be making $42k while a brand new straight out of college individual could be hired on making $45. Be careful when negotiating as they would pay you minimum wage if they could. From what I have been told by others still working at ScriptPro is they now have pay bands which may have leveled everything some. Retirement was fair and they also had the occasional profit sharing. When we did get raises they were poor, and even worse the top 10 performer would be getting maybe .5% better versus a bottom 10 performer. No incentive to do well because of that. Layoffs and firings are completely mysterious in nature. We will get an email about how awesome we are doing this year then magically 3 or 4 people from a group will get let go or be mysteriously fired for performance issues even though they have never been written up. As a result many are walking on egg shells hoping to not be the next one. Miscellaneous: The culture of the departments is one against the other always. Usually Customer service gets blamed for everything yet ScriptPro pimps customer service to all of the new pharmacies about how awesome we are. If you are one of the coveted individuals with DOD access good luck ever leaving your position. Management hinders your career growth greatly because they know if all of their good workers went to other departments they would have to maybe lift a finger for once and be inconvenienced for a change.The entire culture of ScriptPro is very gossipy and juvenile. The few years I was there it started off good but I quickly saw the lack of promotions, good raises, hypocrisy and lies.

3.0
Aug 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Ok pay if you have a degree, nice career path opportunities if you manage to stay with the company long.

Cons

Family owned so nepotism is common, cliquishness between departments is an issue. Departments run by family members are shown favoritism. Benefits are ok, no vision insurance, life insurance is difficult to get if you have any kind of health issues. Undegreed people doing the exact same job as degreed people make about $5 an hour less. Management is not very flexible, lower management is sometimes clueless, turnover is high.

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great managers. They care about and take care of (as much as they are allowed by the family) their employees. The facilities are nice but when looking around at the extravagance and then consider how low salaries are, money could definitely be better spent.

Cons

The family. Owner is great, cares for people and products. Not so with the children who are running the company. It is typical silver spoon approach - people mean nothing and are randomly just fired with no warning. Everything is about the VPs and their total control of every minute aspect of peoples' lives when they are at work. Talk about micromanagement and misuse/abuse of talented employees. Too bad! Could be a great company if all of the upper management other than the owner and wife were canned and actual experienced, educated executives were hired to run the company instead. The company succeeds in spite of the family which attests to the owner's brilliance and excellent business savvy. Nothing is transparent - which makes everything unstable. There is zero loyalty to employees. Recently an employee of 13+ years was given no notice or options when his position was eliminated. Just a call to come to his building during lunch and he was canned. Unacceptable.

Viewing 82 - 84 of 87 Reviews

Glassdoor has 278 ScriptPro reviews submitted anonymously by ScriptPro employees. Read employee reviews and ratings on Glassdoor to decide if ScriptPro is right for you.