ScriptPro reviews about "people"

49% positive business outlook

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54 reviews
5.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Health facilities and fitness classes are awesome. Pretty rare to find a company that will pay Boxing, MMA, Yoga, Zumba and other trainers just for their employees benefit. Lots of opportunity for growth in the company for those that apply themselves. Management really seems to care about the people who work here. Above average performance is rewarded and recognized. Customer Service is a huge focus of the company. A lot of great people to work with. The company is always trying to improve.

Cons

Benefits program needs an overhaul. 401k match needs improvement and medical costs are too high to be competitive. It would be nice to have vision care. There needs to be a bonus program of some kind. Environment needs to have a little more fun. All work and no play… Because of the size of the company, growth opportunities are much more difficult as there are few senior positions available. This makes for a lot of competition for a few roles. Sometimes too many things change at once. Pay range seems a little low for the Healthcare IT market. It can take a while before you start to make a competitive salary.

5.0
Jul 23, 2014

There are some very talented people that work here for the most part.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities for growth and advancement especially when you start in a customer facing role. Campus is well situated in Mission with easy access to major highways, etc.

Cons

Product line has continued to expand in breadth and scope. The company needs to target products to the market more effectively.

1.0
Jan 17, 2014

AVOID AT ALL COSTS!

Recommend
CEO approval
Business Outlook

Pros

Salary not too bad if you can stand all the Cons!

Cons

Benefits are not good Family run so its all about the family right! Customer Service and Technical customer service jobs are run like a sweat shop with horrible managers who manage by fear and intimidation. They fire people they don't like personally for any reason they can find. Turn over is high for these reasons as well. Many fired but also many leave because of pour family run business. Product is not bad but they treat employees like dirt. They switch schedules on people with less than days notice if ya can't conform you are fired. Play favorites big time and not for the right reasons. People who get more training or more clearance are rewarded with tons more work because they refuse to train enough people or get enough clearance for others. I BET TURNOVER IS AT LEAST 50 PECENT PER YEAR FOR CUSTOMER SERVICE AND TECHNICAL SERVICE

2.0
Jul 11, 2014
Recommend
CEO approval
Business Outlook

Pros

I was offered extensive training and my coworkers were always willing to help me as I learned the job.

Cons

Health benefits were double the amount of my previous employer, and the specifics weren't disclosed until my first day. When I asked the HR rep about the health care costs, she told me "that will all be covered during orientation." After being in the position for seven months, the company went through restructuring and my position was eliminated. I left my previous employer (I job that I loved) because I saw the position at SP as a form of career progression. I understand that business is business, but it just doesn't make sense to hire people, train them and lay them off seven months later.

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