Seamless reviews

2.8

35% would recommend to a friend

(455 total reviews)
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Brandon Bornancin

39% approve of CEO

34% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

455 reviews
1.0
Oct 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Working remote. That's literally it.

Cons

Where do I start? This company preaches mental health, Work-life-balance, great compensation, great job security, and great company culture. Let me tell you my story. Started with about 25 people in my class, training was complete dog sh*t. They don't tell you or teach anything about the company. They go straight into what you need to download on your computer and by day 2-3 they have you on the dialer. Doing nothing but dialing 600+ cold calls per day. They expect you to figure it out and don't show you how to use any of their programs either. The training managers are nice people, but lack patience and don't seem to know what they are doing either. The turnover rate is complete sh*t and they don't tell anyone that they will fire you first month in if you cannot hit their quota to "graduate training". Again, I started with ab 25 people, and only a handful of us were kept. That is after the company forces you to commit to and purchase >$800 worth of equipment and even try out the job beforehand of course. Meaning once they fire you they will take the reimbursement back, unless you can survive past 24 months, which I have yet to hear anyone do, so to say the least, you are paying for all the equipment in the end. The quotas are insane, starting at 5 meetings held (not booked, the person must show up), and if they don't or the AE doesn't like the prospect, they won't count it. Also, they will change the quota anywhere from 5-10 meetings held to graduate training if they see they over-hired people to get rid of the weaker ones. Which is ironic considering they preach mental health and all that other BS. They will then keep raising your quota until you fail. From 5, to 10, to 25 second month, to 40 meetings held the third month and once you hit that number they will either keep you at 40 meetings per month until you miss it and they will use the chance to fire you. I've seen it all, people with children get fired, people who miss the monthly quota by 1 get fired, etc. This job is more cut-throat than a used car dealership, and you will have 0 mental health, and peace of mind until you hit your monthly quota, but even then you won't know if you'll have a job the next month because you might miss that quota. Just to put it into perspective, they expect you to have a minimum of 2 meetings held for each work day of every month; ask anyone in Tech, and they will tell you that is INSANE. Oh and not to mention you are expected to be OFF MUTE and CAMERA ON for the ~8 hours you are working daily. Meaning they don't care what is going on around you, it's invasive.

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Seamless Response
3y
Thank you for sharing your thoughts on working at Seamless.AI, we believe our employees are our greatest asset and are always looking for ways to improve. See more employee testimonials here: https://testimonial.to/employeesuccess/all
1.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

If you love cold calling and calling 400-800 prospects per day you will love it.

Cons

Majority of your leads are not qualified, which doesn't make sense because for a company who is promising that our platform will get access to their total addressable market.

avatar
Seamless Response
3y
Thank you for sharing your thoughts on working at Seamless.AI, we believe our employees are our greatest asset and are always looking for ways to improve. See more employee testimonials here: https://testimonial.to/employeesuccess/all
1.0
Sep 6, 2022

Proceed With Extreme Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is at least one great sales manager, very cool coworkers, great bonus earning potential. I was so excited when I got hired a few months back and I truly thought the culture and opportunity was going to be so great. I was so optimistic.

Cons

1. You are severely micromanaged. You have to be on zoom the whole time you are working and while you make 500+ dials, you are required to be off mute the whole time in zoom so everyone can listen to your phone calls and vice versa and it gets super loud and distracting. 2. They were hiring at an alarming rate. There was a new class of SDRs being hired EVERY SINGLE WEEK. The average class size was anywhere from 10 to 15. It seemed like a red flag that they were hiring so aggressively but they just kept bragging about how other companies were laying off their people and we are just hiring like crazy and doing amazing as a company and have so much growth and opportunities. They hired so many SDRs that there were not enough Account Executives to take the meetings, so when I started we were having to book out meetings over a week cause there were not enough time slots yet we are still expected to hit quota. For August they came out with webinars so that time slots weren't an issue. So people were cheating and getting their friends and family to hop onto webinars to be able to hit quota. So some of us that had morals didn't participate in that. It would have been easy to hit quota of we had. 3. The CEO has the biggest ego I've ever seen. He just brags on LinkedIn about being rich while paying his employees very low base salaries. He is like an insanely amped up motivational speaker that just yells at everyone during sales standups to try and get everyone pumped.. and yes seriously he literally yells the whole time. The motto here is literally #LFG! That everyone screams EVERY SINGLE DAY at the end of every stand up... the culture is just very shallow and strange here... the bro culture is real.. The CEO has admitted to running his old company into the ground. I don't know if that was an attempt for this very egotistical person at pretending to be vulnerable, but it's sure not comforting and just another red flag for how this company is ran, especially with the insane hiring surges that make no sense. 4. Recruiting is really flakey and they ghost their canidates. When you do get hired, all the information they give you is false. A week ago I tried getting a very qualified candidate hired and after her first interview they canceled the second interview and said it's because they finally put a freeze on hiring SDRs. Recruiting even said they had to retract offers they already extended to people. Then the candidate interviewed for a different position and they scheduled a second interview. Then an hour before the second interview, they canceled and said her qualifications were not recent enough. Before the interview for the other position, we couldn't get anyone from recruiting to respond to her for a couple of days. Then we reported it to the director of talent acquisition and 5 mins later the recruiter reached out to the candidate and said sorry for the delay. 5. Benefits are not great. You have to pay for dental care and then submit for reimbursement. You also don't qualify for a 401k or maternity leave unless you've been there a year. They also offer a HSA but do not contribute to it. They will offer outrageous incentives like $2000 referral if you get someone hired or once you schedule 400 meetings, your base pay can literally be bumped up to $36 an hour if you started at $24 an hour. They offer things like this but barely put anything into benefits. Another red flag. 7. You have to buy your own equipment. My training class had to buy a $1100 laptop and then they reimburse you on your first check. They forget to inform you that if you do not work there for at least 2 years, they will detect the equipment cost from your final paycheck. 8. Last but not least they do not set clear expectations. They put you in training and then tell you last min what your quota needs to be and if you don't hit it then you will get fired before you even leave training. Once out of training, they put you on a team and give you another quota you have to hit last minute. Then the next month your quota has increased significantly, not like anything they said it was gonna be originally. They never told us what would happen if we didn't hit quota since we are in a ramping phase and are supposed to be ramping up for the next few months. Eventually your quota is 40 held meetings after like 4 or so months. All they have ever said was, "We just want to see that there's improvement month over month", and "If you're not hitting quota yet, don't worry we'll help you get there. " So last week they finally said you have to be at least 50 percent to quota to be in good standing with the company and if you're under 75 percent you'll be put on an improvement plan. Less than a week later they call over 100 people over the phone and tell them that they are being let go due to performance. They let go every single person who did not hit 100 % of their quota. Did not matter if they were still ramping up or tenured. They fired about 30 percent of their employees today. Completely blindsided them. No warnings, no write ups, no performance improvement plans. Another red flag. Seems like poor planning and financial issues.

Viewing 52 - 54 of 455 Reviews

Glassdoor has 466 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.