Seamless reviews

2.8

35% would recommend to a friend

(455 total reviews)
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Brandon Bornancin

39% approve of CEO

34% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

455 reviews
1.0
Sep 25, 2024

Warning

Recommend
CEO approval
Business Outlook

Pros

Amazing direct management & coworkers.

Cons

READ the reviews listed before considering applying/interviewing here. There are so many fakes ones that are clearly chatgpt or fake written that don’t apply to the actual role/company. The ones that truly explain their experience are giving you the direct warning you need. Seamless is a 100% sales focused company. Meaning the main focus is money money money. Senior leadership makes their decisions about people’s income & jobs on how it will bring them more money. They strictly care about themselves and it’s extremely clear in the decisions they make. The CEO makes it clear about how he feels about any department other than sales in his words (going as far to call us losers and that he would prefer we quit today in a zoom meeting he randomly jumped into) and in his actions. Not to mention your feedback is useless because everyone is scared of being fired for any room for improvement feedback. Direct management and coworkers are amazing and made the job a little worth it but if you can’t handle random changes made on your behalf that strictly benefit the company, being talked down to, not being rewarded for your hard work and want a healthy work environment, save yourself the stress and just skip over Seamless. I hope you catch the hint I missed when I started here.

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Seamless Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience and appreciate your honesty. Seamless.AI is, at its core, a growth-driven company, and like many businesses, sales are a critical function that sustains that growth. Our focus on revenue ensures that we can continue to innovate, invest in our employees, and provide opportunities for professional development across all departments. It’s important to recognize that a healthy focus on sales doesn’t mean we disregard the importance of our teams—it’s about keeping the business sustainable for everyone’s benefit while staying dedicated to fostering an inclusive and supportive culture that values every department, every individual, and their contributions simultaneously. To be successful, feedback has to be two ways and we provide multiple channels to give internal feedback both directly and confidentially. We are listening to employees all the time through those various channels and constantly keep a pulse on how our team is feeling. We disagree that sharing feedback is useless, and we wish you would have voiced your concerns with us while you were still here so we could have had the opportunity to change your experience and perspective. Our HR and leadership teams genuinely want to see everyone succeed and reach their full potential at Seamless.AI. They are here to support employees and their growth. We are saddened to hear you didn't feel that was your experience. Thank you again for your transparency, and we hope you find success in your future endeavors!
5.0
Sep 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Company makes you feel at home and everyone wants you to win

Cons

I have been here almost 3 years and have not found many cons

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Seamless Response
1y
It's true, we want all of our teammates to win! We are so glad to hear you feel at home at Seamless.AI, here's to another 3 years!
1.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

You work with some great people getting their career started here. Lots of support from direct management and your coworkers.

Cons

Poor business ethics and a craving for Short term profits plagues this company. During my 2 years here, there was not a single change they made to benefit the employees, only to trim compensation and boost short term numbers. CEO has zero respect for his workers, going so far as calling our entire team losers after a change HE MADE didn't work out. Support to the clients is non existent anymore. The only thing they look for is how much you can upsell them, regardless of if it would benefit them. Leadership team as a whole protect themselves and treat employees like numbers. Zero accountability up top. Also, quit with the fabricated reviews. The amount of reviews that just do not make sense for the position are staggering. So many obvious fake reviews :(

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Seamless Response
1y
We are saddened to hear that your experience at Seamless.AI did not align with our company’s values or the experiences of the majority of our team. Our goal has always been to foster a supportive environment where employees feel empowered to grow in their careers and contribute meaningfully. Regarding your concerns about business decisions and employee benefits, we strive to maintain a balance between achieving business goals and creating a positive work environment. We regularly review our compensation structure, perks, and overall employee support, and we take feedback seriously to implement improvements where possible. Recent adjustments have been made based on employee input, and we will continue to evolve in this area as part of our commitment to employee well-being. In terms of leadership, we regret that you felt a lack of accountability from upper management. We recognize that open communication and mutual respect are critical to any team’s success, and we continue to work on ensuring that all voices are heard and valued. As for client relationships, our priority is to deliver value that benefits both our clients and our team. Upselling is only ever pursued when it aligns with client needs and objectives, as we remain focused on ethical business practices. We understand that your experience does not match the majority of the reviews left by employees of Seamless.AI. However, we can confirm the reviews posted on this company profile are heavily vetted by Glassdoor and their compliance moderators before any reviews are posted to company profiles to ensure they meet the platform's guidelines. We appreciate your contribution during your time with Seamless.AI and wish you all the best in your future endeavors!
Viewing 103 - 105 of 455 Reviews

Glassdoor has 466 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.