Searchspring reviews

3.0

40% would recommend to a friend

(10 total reviews)
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Alex Kombos

27% approve of CEO

41% positive business outlook

Reviews by job title

10 reviews

Reviews about "Compensation"

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5.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

The whole company is filled with great employees. The work is rewarding. Compensation is great!

Cons

Offices are spread out around the US so your direct offices are smaller, therefore less interaction with others.

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Searchspring Response
4y
Thank you for the positive review, we try really hard to ensure we are a great place to work and while we have multiple offices, as you pointed out, we are consistently trying to bridge those remote and in remote office back to the core.
2.0
Oct 19, 2021

Cronyism, underpaid

Recommend
CEO approval
Business Outlook

Pros

* Some of the best people I've had a chance to work alongside. The people on the front lines are very passionate about what they do and making a difference. * A genuinely interesting product * Great customer base who are highly responsive to giving feedback

Cons

* Lots of cronyism, hiring of friends over qualified candidates * Very poor handling of COVID vaccination/mask policies. Upper management never stopped coming into the office and never wore masks. They wouldn't even require unvaccinated people to wear masks in the office, which was well within HIPAA - when I pointed this out to them, they gave me a vague non-answer. * Very uncompetitive pay * There's a company value of "Open by default", however I was told too keep secrets, stop posting certain things, and even had my some of messages deleted. * No follow-through on promises of pay increases or performance review follow-ups * Atmosphere that encourages working nights and weekends

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Searchspring Response
4y
It is unfortunate that your employment ended with us, however, due to the nature of this review we found it necessary to correct some of the items that are factually incorrect. - We look forward to our employees referring people that they have worked with in the past. We certainly don't consider referrals cronyism. We also have an extensive hiring process designed to ensure we hire the most qualified candidates. A decision to hire is made by a diverse group of employees and not any single employee - COVID is a concern of all of our workers, that is why we follow all government regulations and recommendations around COVID vaccinations and mask use. The Denver office is a “vaccinated workplace” in following the City of Denver guidelines. - Fair, equal and equitable pay is important to us. We consistently review salaries and are proactive at resolving any discrepancies we come across. We value our people and want to make sure they are happy here. - Listening is the most important thing we do. We do this through quarterly surveys, we solicit feedback at monthly all-hands meetings, and leaders hold open and transparent ask-me-anything meetings. We make actionable plans from the responses and recommendations. - Transparency is paramount. We are not only “Open by Default”, but also do not tolerate publicly shaming people and our “Treat everyone with respect” prevails, messages would only be deleted in the interest of maintaining respect. We wish you nothing but the best in your future endeavors.
2.0
Jan 10, 2019

A company still trying to figure it out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people (for the most part), good office location.

Cons

This company has been around for 11 years, but you would think it's still in the startup stage from the way it is run. There is not much process in place for training or long term employee development. If you're looking to join a growing company with a lot of opportunity, you should avoid SearchSpring. I heard of multiple cases where management will promise an employee a performance review/opportunity for a raise, but will keep pushing it off. Ridiculous. This company does not seem to understand that its most valuable assets are its employees. The CEO can be a micromanager, and seems insecure that his employees are taking advantage of him. This mindset trickles down and does not make for a fun culture (just my two cents). There is another co-founder, who still collects a salary even though he doesn't really do anything. He is never in the office, and lives in a different state. I'm not sure why he is still with the company. Management is ignorant to criticisms and high employee turnover (probably due to a lack of experience of management). It's a fine company if you stick around for a year or two, but there probably isn't a prosperous future for anyone beyond that.

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Searchspring Response
6y
Thank you for taking the time to give us feedback. We agree! And while no one wants to work in a company that is bogged down in the quagmire of red-tape, the lack of process at Searchspring was hurting us. In the last five months or so we have taken incremental steps to add sensible processes where there was chaos and the results have been encouraging. The new CEO, while involved in the details of the day to day operation, gives his employees much room to achieve the required results and we have also stopped paying people that don’t do anything. :) We have started to roll out a management review process where direct reports are asked to score their managers on a series of criteria (career development, respect, technical knowledge, etc.) and that is used to help our managers grow and foster a better work environment for everyone. We’re also toying with the idea of a slack bot to help capture this kind of information too: https://officevibe.com/
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