Searchspring reviews

3.0

40% would recommend to a friend

(45 total reviews)
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Alex Kombos

27% approve of CEO

41% positive business outlook

Searchspring has an employee rating of 3.0 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Searchspring employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
3.0
Nov 13, 2017

Recent attempts to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Work life balance - Making improvement to career advancements. - The company is trying to improve its culture despite ignoring it for years. - Dog friendly as long as your dog is well behaved - Very nice office in RiNo.

Cons

- People either leave within a year or stay for years because they don't know better or can't find better. - The COO is a leach. Barely visible. Does nothing. - No unified workplace culture. Some people dominate the scene. CEO and COO hire lots of friends. - Understaffed in the engineering team. We're always struggling to get work done on time. - Engineers are way underpaid. - Company constantly has trouble attracting and keeping good talent, which makes learning and growing hard. We can't grow and improve if we're not hiring top talent.

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Searchspring Response
6y
Thanks for the feedback - the company went through an acquisition in 2019 and the COO and CEO left in the acquisition, the new management team is hyper focused on creating a very open and rewarding environment where employees can thrive and success is equally rewarded.
2.0
Oct 17, 2024

Hope Springs Eternal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great - health insurance is covered 100% for EE's, and the family premiums are incredibly low. Un-Capped PTO is a fantastic option to the standard accrued-time method....assuming you are in a position to actually be able to utilize. However, knowing that you have the time (should you need to take it) removes one less stressor. The company has become a "remote-first" environment, so if you are in one of the groups that is allowed to WFH 100% of the time, there is that. The office in downtown SA is brilliant, and the company provides parking in the garage across the street. The people. The hardest part of leaving Searchspring, was leaving my team, and the people who were extensions to my immediate team. The number of genuinely kind, brilliant, caring people is incredible! Depending to whom you report, the levels of support, encouragement and knowledge-transfer vary, but can be powerful. There is a great deal of trust given to EE's, which, depending on the person, can galvanize positive outlooks and increase productivity. There are, of course, those who fully take advantage; leaving others to pick up the slack, or play janitor. They have some fantastic Slack channels to give EE's the ability to interact in fun (and sometimes cheeky) ways. I adored the people with whom I worked! And lessons I learned (either self-guided or mentored) will serve me well in any future opportunities. I so wanted this review to be 5 stars all around.

Cons

I believe it is important to note: my heart is absolutely shattered by the reasons I chose to leave, but I hold no malice for anyone within the company. Work-Life balance was virtually non-existent for the (almost) 4 years I was with the company. I had hoped my knowledge and efforts would afford me the opportunity for professional growth but when I was passed-over for a promotion (an outside candidate was hired), I took it in stride, and assumed (incorrectly) that my workload would lessen. The CEO, who is a really nice guy, continues to make decisions that negatively impact the company, and since acquisition by PSG, I have watched the decimation of entire teams, along with the death of what was once a thriving culture of engagement and participation. Our monthly All-Hands meetings were once filled with faces of people who participated, asked questions and laughed...it is now a wasteland of black screens (turned-off cameras), silence, and disingenuous compliments based off of flash-cards (because names aren't known). There seems to be a tone-deafness when it comes to the wages earners, and in order to make money that allows you to pay bills and have a little left over to enjoy life, you need to be considered a leader, or live in another country. However, to be considered a leader, to have a seat at the table, requires that you report directly to ELT, and is not based on your knowledge or contributions. If you aren't learning, earning, or "connected", what reason is there to stay? Leadership took the unified stance that culture is built from the bottom-up, which meant that they had no interest in driving culture. And, in my experience, people will never buy into a vision, if they can't buy into the leader. There are pay gaps and disparities that reflect a lack of equitable consideration, meanwhile, spend goes unchecked, and there are double-standards that exist to benefit the highest paid people within the organization, yet citing budget constraints for employees who are seeking wages that are more inline with market rates. PSG had a missed opportunity when they purchased our company, and chose to mislead all of the organization when they called an All-Hands and told us that our former CEO had left "voluntarily" to pursue other opportunities. In that moment, they set the tone for whomever they decided to appoint as "their people" in positions Senior or Executive-Level positions. Trust was immediately compromised, and I don't believe it will be re-established anytime soon (assuming they choose not to course-correct).

4.0
Mar 22, 2022

Great company, great growth

Recommend
CEO approval
Business Outlook

Pros

- With a smaller team, ton of growth oppty - Great product to sell, high need - Good pay as growth continues

Cons

- Small company comes with small company pains

Viewing 16 - 18 of 45 Reviews

Glassdoor has 49 Searchspring reviews submitted anonymously by Searchspring employees. Read employee reviews and ratings on Glassdoor to decide if Searchspring is right for you.