Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Pay was good." ((in 27 reviews)); "Great people to work with" ((in 23 reviews)); "work life balance is good" ((in 13 reviews)); "Training is Great!" ((in 9 reviews)); "Good team and good training programs" ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 30 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 12 reviews)); "Bad benefits" ((in 12 reviews)); "Long hours store closed bankruptcy" ((in 12 reviews)); "No job security and less exposure to new things" ((in 6 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

1.0

Apr 5, 2017

Call center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. This place is a complete joke. Run as fast you can.

Cons

Actually care about the employees. People aren't just numbers. They have HIGH turnover.

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

1.0

Mar 29, 2017

If you enjoy being treated like a mushroom work here!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sears services is a constantly changing work environment which makes the days go by faster. Saving the day for some customers feels good now and then. Quite a bit of independance also.

Cons

There are plenty of downsides. Pay raises don't tend to keep up with rising benefits costs. Just OK benefits are $550 PER PAYCHECK for 3 of us. Long hours. Management tries hard to micromanage. Lots of pointless red tape.

Sears Home Services Response

5y

Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

3.0

Mar 28, 2017

Lots of money, but lots of work.

Sales projed

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great support staff, serious money (commission) if you're really willing to put in the work.

Cons

You have to file discrepancies for almost all of your commissions because management will cut it whenever they get a chance. LOTS of driving.

Viewing 490 - 492 of 527 Reviews

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