Does Sears Home Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears Home Services employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sears Home Services. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Sears Home Services?

70% of Sears Home Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears Home Services 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sears Home Services?

Appliance Repair Technician (20) , Refrigeration Technician (19) , Field Service Technician (18) , Appliance Technician (16) , Technician (16) , Manager (15) , Service Technician (14) , Sales Project Consultant (13) , Repair Technician (11) , Lead Mentor Technician (9) , Sales Associate (8) , In-Home Technician (7) , Recruiter (7) , Customer Service Representative (6) , Director (6)

What are the pros of working at Sears Home Services according to real employee reviews?

"Pay was good." ((in 24 reviews)); "great people to work with" ((in 20 reviews)); "work life balance is good" ((in 15 reviews)); "Training is Great!" ((in 14 reviews)); "Great leadership." ((in 8 reviews))

What are the cons of working at Sears Home Services according to real employee reviews?

"Far Travel Bad management poor training" ((in 32 reviews)); "Bad benefits" ((in 14 reviews)); "Too many managers been there too long and micro manage the place out of business." ((in 12 reviews)); "Long hours" ((in 11 reviews)); "Its commission only, they treat you and clients like a number, they work you like they own your life." ((in 7 reviews))

What are employees saying about Sears Home Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears Home Services layoffs and their outlook for job security at Sears Home Services in 2026.

What are the top reviewed Sears Home Services locations?

Lake Mary , Chicago , Hoffman Estates , Houston , Longwood , Atlanta , Los Angeles , Orlando , San Antonio , Miami , Sacramento , Phoenix , Grand Rapids , Mokena , Richmond , Lorton , Saint Louis , Tucson , Greensboro , Austin , Fort Worth , Cleveland , Fresno , West Hills , Denver , Seattle , Portland , Baltimore , Pensacola , Wall

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Sears Home Services

Sears Home Services reviews

3.6

70% would recommend to a friend

(527 total reviews)

Eddie Lampert

37% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

Sears Home Services has an employee rating of 3.6 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears Home Services employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

527 reviews

3.0

Jan 26, 2017

Digital product team is a bright spot in a declining company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. Great digital team.

Cons

Working for a failing company is never fun. The endless declining financial report is depressing.

3.0

Jan 25, 2017

Sears Home Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are the biggest home services provider in the country so they have scale.

Cons

They are hindered by being part of Sears Retail which is seeing fewer foot traffic every quarter

3.0

Jan 22, 2017

Home Improvement Product Consultant

Product consultant

Recommend

CEO approval

Business Outlook

Pros

You can make money if you have the patients and income to wait long periods between checks. This is a one chance close theory and does not hold true if you are selling very high tickets like kitchens and baths. Sears thinks that when you are spending 15-80 thousand that you are going to make that decision within a 90 minute demonstration. The ones that are make the money as a "Sears Home Improvement Product Consultant" are those selling HVAC., roofing and the like. They have very high turnover.

Cons

the miles you will put on your vehicle.

Viewing 499 - 501 of 527 Reviews

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Jobs at Sears Home Services

Operations & AI Initiative Intern

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AI Agent Builder Intern

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Process Mapping & Future Design Intern

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Forward Deployment Engineer, Applied AI Agents (Intern)

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Appliance & Refrigeration Repair Tech - Full & Part Time

Sears Home Services reviews FAQs

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Sears Home Services

Sears Home Services reviews

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Digital product team is a bright spot in a declining company.

Sears Home Services

Home Improvement Product Consultant

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