Is Sears a good company to work for?

Sears has an overall rating of 3.5 out of 5, based on over 15,428 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 47% of employees would recommend working at Sears to a friend and 37% have a positive outlook for the business. The best reviews about Sears have been left by employees working as Customer Service , Financial Analyst and Intern .

Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has been stable over the past 12 months.

How satisfied are employees working at Sears?

47% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (111) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"I've had the honor to work with some really great people over the course of 25+ years." ((in 1061 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 487 reviews)); "I like having flexible hours and I'm building valuable skills for a future job." ((in 464 reviews)); "Good work life balance and flexible" ((in 242 reviews)); "flexible schedule and typically overtime is offered all the time." ((in 238 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1178 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 996 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 501 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 325 reviews)); "Poor upper management treated associates poorly" ((in 288 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

What are the top reviewed Sears locations?

Hoffman Estates , Chicago , New York , Houston , Los Angeles , Round Rock , San Antonio , Orlando , Dallas , Tucson , Phoenix , Atlanta , Austin , Columbus , Miami , San Diego , San Francisco , Hoffman Est , Sacramento , Tempe , Philadelphia , Pittsburgh , Tampa , Jacksonville , Schaumburg , Mobile , Lake Mary , Boston , Las Vegas , Seattle

Sears reviews

3.5

47% would recommend to a friend

(14,745 total reviews)

Edward S. Lampert

48% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

Sears has an employee rating of 3.5 out of 5 stars, based on 14,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

4.0

Sep 23, 2008

Opportunities for improvement at Sears

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good work environment; pressure to excel and provide results, but ample support provided for career growth.

Cons

Hours can be long based on season and some of the quipment is outdated and can constantly breakdown.

1.0

Sep 18, 2008

Sears - Will Things Ever Change?

Senior procurement leader

Recommend

CEO approval

Business Outlook

Pros

Good exposure to retail, especially for new grads. Nice office complex and cafeteria. You will be exposed to several business units and work in a very dynamic environment. Broad SKU coaunt means you can get exposure to everything from softlines (clothing, shoes, accesories, etc.) to hardlines (appliances, tools, lawn and garden, automotive). You do get a lot of responsibilities quickly, partly due to high turnover rates. If you enjoy a seat of your pants environment and unstructured processes, SHC is for you. I also like the diversity at SHC (gender, race, religion, special needs.....you will see it all and I applaud SHC for having a workforce which is real and not just a bunch or 20-30-somethings.

Cons

Sears Holdings has too much voluntary and involuntary turn over. In the 1.5 years I have been there, my department has had 12 of teh original 18 positions changed/eliminated/restructured. It is a very reactive culture and true change is difficult to affect. For example, basic back end systems and software, both at corporate and store level, encumber Associates who are forced to do the best we or spend enormous work arounds. Also, since results have been so consistently poor, funding/investments for resources (people, systems, stores, etc.) are very limited. This tends to show up in attitudes at our stores for customer-facing Associates. Also, SHC is so large that it is difficult to get noticed and feel that the work you do influnces, in a meaningful way, company results.

4.0

Sep 14, 2008

I enjoy my job but I'm not sure I'll have a job in the next 5years.

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

many learning opportunities with the lack of managers or the lack of competent and consistant managers the opportunity to take on more responsibility for anyone who steps up is there, sometimes the training is a little hard to get if no one in your store knows how to do something or is to busy, I work with alot of great people right now at least most of them are, difficult people are very hard to get rid of and increase the work load for everyone else, good retirement benefits and stocks are available for any associate after the first year

Cons

inconsistency in management, I've been through 3 Store Managers and 5 Assistant Store Managers and I've only been with Sears for a little over a year, some have been good, some really tried, and others deserved to be fired, unrealistic expectations

Viewing 14719 - 14721 of 14,745 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

adidas

3.8★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits

Coach

3.6★Compensation & Benefits

Jobs at Sears

Softlines Associate - Concord (Part-Time)

Home Appliance Sales - Sears Tukwila

Tukwila, WA

View job

Sears

Sears reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Opportunities for improvement at Sears

Sears - Will Things Ever Change?

I enjoy my job but I'm not sure I'll have a job in the next 5years.

Top companies for "Compensation and Benefits" near you

Jobs at Sears

Sears reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Sears reviews FAQs

Jobs at Sears