Sears reviews

3.5

47% would recommend to a friend

(14,745 total reviews)
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Edward S. Lampert

48% approve of CEO

37% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Jun 18, 2008
Recommend
CEO approval
Business Outlook

Pros

The possibility that Sears Holding could be a great turn around story - it would be great to be part of such a remarkable story. The attitude is still pretty positive in some areas of the organization - people still have a sense of hope. Sears Holdings is committed to hiring the best and brightest talent. I think Bruce Johnson has created a very energetic atmosphere in the short time that he has been interim CEO. I feel that we are making efforts to put ourselves in a favorable position once the economy picks back up. Work-life balance is very manageable.

Cons

The possibility that Sears Holding could go down as one of the biggest failures. A LOT of uncertainty pertaining to job security. It is very concerning that many executives have a short tenure. We are way behind our competitors in terms of technological advancements - legacy systems seem to be too ingrained into the mindset of management. I am not too sure how the "Sears Holdings Organization, Action and Responsibilities" (SOAR) operating structure will shakeout. Apparently, Sears tried something like this several years ago, but it did not work out. Sears Holdings is not relevant to softlines consumers - which are vital to our success. I do not feel Sears Holdings is sending a clear and concise message to the consumers about what Sears Holdings represents.

4.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

With such an old and established company, there are a lot of great people here. How you feel will depend greatly on your team and management, some are better than others. They are spending a lot of time, effort and money to reconnect with their customers.

Cons

Just like above, if you have a bad team or poor management you won't be happy. With the troubled economy the retail industry and housing market is taking a hit, which is hurting the company.

3.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The people that work at Sears Holdings are very committed people. They truly want and work hard to try to make the company successful. The people are the heart of that company.

Cons

The systems are very old and not equipped to be on the cutting edge of today's technology. A band aid approach is too often used to keep things running which impedes progress and slows down the staff from accomplishing tasks.

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Glassdoor has 15,428 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.