Does Security Service Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Security Service Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Security Service Federal Credit Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Security Service Federal Credit Union?

74% of Security Service Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Security Service Federal Credit Union 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Security Service Federal Credit Union?

Member Service Representative (16) , Member Relationship Officer (12) , Member Consultant (11) , Senior Member Relationship Officer (8) , Member Consultant II (7) , Bank Teller (6) , Insurance Agent (6) , Assistant Branch Manager (5) , Branch Manager (5) , Member Contact Center Representative (5) , Member Service Officer (5) , Assistant Manager (4) , Officer (4) , Customer Service Representative (3) , Management (3)

What are the pros of working at Security Service Federal Credit Union according to real employee reviews?

"Good Benefits and good 401k" ((in 43 reviews)); "Relaxed Environment and Culture is good here" ((in 13 reviews)); "The pay is good and 401K is amazing." ((in 12 reviews)); "I love everything it’s an amazing company to work for and they take care of their employees !" ((in 8 reviews)); "Good work life balance." ((in 6 reviews))

What are the cons of working at Security Service Federal Credit Union according to real employee reviews?

"Poor management and communication between main office and subs" ((in 19 reviews)); "Training is good, but doesn't give actual real life situations that happen on the daily so it's easy to come out still unsure of how to proceed." ((in 10 reviews)); "Managers have their favorites who can literally do no wrong." ((in 8 reviews)); "There is extreme favoritism for who gets off Saturdays more often and who gets a better schedule." ((in 6 reviews)); "Horrible upper management, negative atmosphere" ((in 5 reviews))

What are the top reviewed Security Service Federal Credit Union locations?

San Antonio , Colorado Springs , El Paso , Denver , Provo , Salt Lake City , Orem , South Jordan , Littleton , Springville , Austin , Harlingen , Houston , Texas City , McAllen , New Braunfels , San Francisco , Broomfield , Loveland , Springhill , Tampa , Riverdale , Pleasant Grove , Centennial , Saint George

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)

Mike Chapman

100% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.5

Work/Life balance

3.5

Senior management

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

3.0

Nov 26, 2021

It’s alright, if you’re into receiving mixed messages.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CEO is amazing. Practices what he preaches.

Cons

Executive Management is very political. Says one thing, but does another.

1.0

Oct 31, 2021

Don’t Be Fooled

Referral representative

Recommend

CEO approval

Business Outlook

Pros

1 Hour Lunch Free WFH Equipment Free gym membership

Cons

Long Hours Works every other Saturday Can’t change schedule until worked there 6 months New phone system is horrible. You can’t think or even breathe with the call volume. Horrible training and they throw you on the floor and tell you to use “synergy” Extremely micromanaged. Every call has to be perfect or you’re penalized Multiple skills needed for LITTLE PAY Not equal pay

5.0

Oct 30, 2021

Company Review

Member relations officer

Recommend

CEO approval

Business Outlook

Pros

Great management, Opportunity to progress with the company, Short and long term incentives to reward hard work

Cons

Salary for Managers is subpar for the work they do

Viewing 46 - 48 of 285 Reviews

Jobs at Security Service Federal Credit Union

Manager, Charitable Events & Giving

San Antonio, TX

View job

Mgr, Risk Monitor & Intel

Call Center Sales Representative-Inbound

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Security Service Federal Credit Union

Security Service Federal Credit Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It’s alright, if you’re into receiving mixed messages.

Don’t Be Fooled

Company Review

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