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Security Service Federal Credit Union

Engaged Employer

Security Service Federal Credit Union reviews

3.9

74% would recommend to a friend

(285 total reviews)
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Mike Chapman

100% approve of CEO

69% positive business outlook

Security Service Federal Credit Union has an employee rating of 3.9 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Security Service Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

285 reviews
5.0
Oct 6, 2015

Member Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I liked working there because of the new challenges that were ahead of me.

Cons

Scheduling with my school had a lot to do with me not being there anymore.

2.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are really great, schedule can be flexible at times

Cons

Sometimes have to work long shifts, turnover is very high at our particular branch, micromanaging is an issue as well. The more people are leaving, the higher our goals are. Goals are not commission but they do withhold you from being promoted, and since our turnover is high, our goals are higher which makes it very stressful to move up. The culture is very negative at our branch as well due to the managers going through cameras when they don't believe us, questioning when we call in sick. A co-worker of mine's father died and when she was going home she was asked "will you be coming back today" . So you can kind of see what type of environment it is. If we make a comment of suggestion to higher level management, we are called into the office and get in trouble for it, making the employees very cautious to the things they say to upper management which is unfortunate because we should feel as though there is an open door policy to give our opinions and suggestions. We also cannot be 1 minute late for lunch or it is counted as a tardy. We cannot leave even if we are puking our brains out unless we have worked 5 hours or it is counted as an absence. Work-life balance is not there.

5.0
Aug 12, 2013
Recommend
CEO approval
Business Outlook

Pros

This company continues to grow and grow every year I've been here (7 years). The executive management has a key emphasis on employee benefits, corporate culture and the ever-growing membership. Revenue and profits for the company continue to increase, but are not the key emphasis for executive decisions, which filter down the corporate chain.

Cons

SSFCU is a non-profit credit union so the pay-scale is about industry average, however they make up with great benefits. SSFCU is catching up to all the latest technologies, however they are not a market initiator of implementing new technology, but a follower (i.e. Mobile app came late in the game).

Viewing 61 - 63 of 285 Reviews

Glassdoor has 305 Security Service Federal Credit Union reviews submitted anonymously by Security Service Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Security Service Federal Credit Union is right for you.