Security Service Federal Credit Union reviews

- Working here you pretty much have little to no free time to do anything throughout the week unless you have a day off. Work weeks are from Thursday to Thursday and can start either at 7:30 am or 8:30 am while you leave at either 5:45 or 6:30. - Lack of accountability for managers is rampant. Managers basically do what they want, sign off of family members checks when they shouldn't, create a hostile work environment in terms of being too aggressive and when complaints are filed, nothing is done and it's business as usual. - Lack of careers advancement. In training, they preach that you hold the key to your advancement but that is far from the truth. When positions become available they preselect whom they want to get that position, regardless of how many apply. I knew some employees who had been in their same position for more than 7 years and could not advance further simply because favorites already had their promotion locked. - Favoritism. Managers have their favorites who can literally do no wrong. When complaints are filed, just like others, they are told it'll be handled yet nothing is done, it's swept under the rug. - Bad sales environment. Prior to midway in 2018, SSFCU was member oriented in terms of focusing on their needs rather than pushing products and now that money is being lost, there's a sales culture now and employees are dropping left and right. Sales are heavily pushed upon members old and new by way of disguising that you're building rapport when in actuality they are trying to see how many products they can push. If this new way is not embraced, you're reprimanded. -You get reprimanded for using too much of your earned sick leave, even when proof of a doctors visit is given.

This only applies to the testing Department, vey micro management, if you are away for more than 10 minutes they will look for you, they will scream at you and treat you like a kid, very unfriendly testing staff and contractors are underpaid.