Sedgwick reviews

3.2

53% would recommend to a friend

(4,592 total reviews)
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Mike Arbour

58% approve of CEO

51% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,592 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Mar 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, generous PTO (if you can use it) and great colleagues to work with. Opportunity to telecommute (if you can stay day current-which can be an unrealistic demand). Good opportunity to gain experience at an entry level position.

Cons

Unrealistic and demanding case load. Does not promote great work ethics/efficiency and the overall morale is very low. The company promises the clients so much because they are only concerned about "numbers"; however overwhelms the examiners with a case load that cannot produce the results as promised. Does not promote work-life balance; however promotes bullying and fear tactics by middle management. Does not have a contingency plan to assist examiners when they take PTO (work does not get done). Micromanaging is rampant and depending on the department you are in, they can be quite rude to the point where they treat competent workers like children. Not unheard of to see a colleague(s) cry or get emotional due to the overwhelming case load or due to having the extra burden of taking on another examiners case load because of management not being prepared or proactive.

2.0
Jul 15, 2022

Could be better

Recommend
CEO approval
Business Outlook

Pros

The benefits seem to be very good and Sedgwick pays for more than half of the medical. Most Team Leads are great.

Cons

Caseloads are not manageable. People always quitting and their caseloads are dumped on everyone else already struggling to stay afloat. Team Leads have to handle claims. Unable to feasibly manage diaries and claims. Work everything reactively instead of proactively since the clients are so demanding. Management runs “numbers” but contradict what they go off of when your “numbers” of one thing are too high. Highly underpaid for market value in the area. Allow clients to change service instructions constantly. No work life balance. Most people work during their PTO because it’s a mess to come back to. Everyone is so overworked that you are constantly stressed about this job.

1.0
Jun 4, 2020

Lies upon lies

Recommend
CEO approval
Business Outlook

Pros

All benefits start day one

Cons

They will blow smoke up your hind quarters telling you that family is first and balance is key to a successful work life/environment. Lies; was given grief anytime I had to request a day or a few hours off to take care of something family related. “Work From Home” my butt. Forced to waste 1.5-2 hours of my work day driving to the office and then still expected to work after hours. Too many chiefs and not enough Indians, so the saying goes. No room for growth unless you live near a big office, all employees under management level are just a number, no company unity and by that I mean employees throwing one another under the bus daily. If you’re not 45-65 years old, then no matter what you say, it holds no water and means nothing.

Viewing 28 - 30 of 4,592 Reviews

Glassdoor has 4,884 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.