Sedgwick reviews

3.2

53% would recommend to a friend

(4,607 total reviews)
avatar

Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Steady hours and 100% remote work

Cons

Do not expect to advance if you are not extremely friendly and close with management and/or related to someone already in an advanced position. More than half of the employees who are promoted out of the entry level role are directly related to someone who has already been promoted or in management. It will not stop them from dangling the carrot and if you opt in to try and show you are promotion material by volunteering to be trained in a portion of the responsibilities that the next role you are hoping to get, if you do not perform those tasks at ANY point in which you have even several minutes of nothing actively needing to be worked on, you will be given documented corrective action even though they are not paying you to perform that role. There is also an elephant in the room that none of management seems to want to address. There are several members of admin and middle management that speak to everyone in an extremely rude and condescending manner. Although I am aware this has been brought to nearly all of managements attention, the generic answer that is given is, "they are just like that because they were passed up for promotions for a long time". How that is an acceptable excuse for speaking down to and being condescending to lower level employees is beyond me.

3.0
Aug 4, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

This company provides extensive training and great pay.

Cons

Can become overwhelming sometimes with high caseloads

1.0
Aug 1, 2025

Run for your life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pto and work from home

Cons

company doesnt care about people. They care only of metrics, number and EXTREMELY micromanaging. Toxic environment, no communication. ridiculous work hour : 11:30am until 8pm

Viewing 307 - 309 of 4,607 Reviews

Glassdoor has 4,898 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.