Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (207) , Claims Representative (177) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 440 reviews)); "pto work from home and flexible hours" ((in 285 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 189 reviews)); "People are nice to you face N" ((in 143 reviews)); "Great colleagues and leaders." ((in 66 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 413 reviews)); "Poor management and very underpaid" ((in 286 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 191 reviews)); "There is no work life balance" ((in 165 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 102 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,604 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

4.0

Oct 30, 2025

My experience working at Sedgwick

Disability specialist

Recommend

CEO approval

Business Outlook

Pros

-3 month training before you are released on your own -nice management/coworkers -pretty good benefits -fully remote if you do not live within 25 miles of one of their locations

Cons

-you fall behind due to having to take on everyone else work plus completing your work on time -claims are not evenly distributed between coworkers/teams -hard workers get stuck with high claim load while lazy coworkers get lesser of a claim load -senior disability specialist claims consists all of mental health claims which is super heavy day to day to handle

1.0

Oct 29, 2025

toxic work environment due to Software monitoring tools

Senior it systems analyst specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good; PTO is pretty good, and they encourage people to take the PTO. 401k is not good. very bad compared to other companies. Direct managers are good

Cons

-ActivTrak software monitoring tool that only monitors the work computer. -No amount of work within this job position can fill a 7-hour workday every day 5 days a week as this is not the nature of the job (You can have a busy week one week and an extremely slow week the next week or might have a day where almost nobody sets up meetings like Friday's thus is a slow day, or you could just finish your work too efficiently & fast (Which will show idle time)). -Management keep mentioning that ActivTrak is showing Idle time & it showing it is not allowed (Thus indirectly pushing employees to try to trick the system if management hasn't given them enough (Subject to each person's capacity) projects to fill their time). - it was clarified at the beginning that ActivTrak will be used as a tool to fire/layoff employees over time. (probably was not the original intention of the one who implemented it)

3.0

Oct 28, 2025

Benefits and pto arr great

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great medical insurance plans and employers contribution. Management is very passionate and determined

Cons

No incentives or salary increases unless you’re trying to leave the company

Viewing 193 - 195 of 4,604 Reviews

Jobs at Sedgwick

Remote Housing Support Specialist

Texas

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Workers Compensation Claims Examiner | NY Jurisdiction | NY Licensing | Remote

New York State

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Claims Representative (IAP) - Workers Compensation Training Program | Riverside, CA

Riverside, CA

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Claims Representative (IAP) - Workers Compensation Training Program | Pasadena, CA

Pasadena, CA

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Remote Housing Support Specialist

Texas

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Sedgwick

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toxic work environment due to Software monitoring tools

Benefits and pto arr great

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