Segra reviews

3.7

68% would recommend to a friend

(161 total reviews)

Chad Senglaub

87% approve of CEO

69% positive business outlook

Segra has an employee rating of 3.7 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Segra employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

161 reviews
5.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Team-oriented Culture celebrating each others success! Uncapped Comp Plan with accelerators for unlimited earning potential!

Cons

The geographic fiber footprint is regional to the Southeast at present which somewhat limits National and Global Account prospecting to some degree.

5.0
Feb 20, 2022

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Treated with respect and loyalty. Competitive wage, SEGRA is a well-managed company with all departments focused on the same end goals, despite serving different internal functions. SEGRA service product offerings are second to none in the industry.

Cons

Customer facing departments tend to be undereducated regarding the responsibilities of supporting departments, so that they spend too much time contacting multiple departments before finding the one that can actually assist them in a given instance. This goes back to cross training. This is not to say customer service is lacking as SEGRA excels at supporting customers. It is simply an occasional frustration the customer facing departments deal with.

2.0
Feb 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Very few…but Segra does have some great people working for them but a lot of good employees have left the company over the past few years.

Cons

Company lacks processes and the processes they have are not followed. Management expects employees to be available 24/7 and to do whatever it takes to complete orders at the end of the month.

Viewing 37 - 39 of 161 Reviews

Glassdoor has 168 Segra reviews submitted anonymously by Segra employees. Read employee reviews and ratings on Glassdoor to decide if Segra is right for you.