Mar 6, 2024
Segra reviews
68% would recommend to a friend
Chad Senglaub
87% approve of CEO
69% positive business outlook
Segra has an employee rating of 3.7 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Segra employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).
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Reviews by job title
161 reviews
Feb 28, 2024
Segra Response
2yThank you for sharing your thoughts with us. We're pleased to hear that your tenure has provided some perks for you.
Regarding your concerns about leadership and decision-making, we take your feedback seriously. We understand the importance of effective leadership and sound decision-making in creating a positive work environment. Rest assured, we are committed to addressing these issues and improving our leadership approach to better support our team.
We are sorry you feel this way and would like to discuss this further in order to better understand your concerns. Please reach out to your HR Business Partner with some additional details so we may address your concerns. Your feedback is invaluable to us, and we appreciate your honesty.
Feb 24, 2024
Segra Response
2yThank you for sharing your thoughts on your experience with us. We're glad to hear that you find the job enriching in terms of knowledge gained and personal growth through handling tickets and pushing yourself.
Regarding your concerns about customer service records, we appreciate your feedback. Ensuring excellent customer service is a top priority for us, and we recognize the importance of maintaining accurate records. We will take your feedback into consideration and work towards improving our processes to enhance customer satisfaction.