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It appears that management lacks the necessary skills to effectively lead the team. While some may have experience in the credentialing field, this does not translate into effective management practices. Additionally, the compensation, which is under $40,000 per year, does not reflect the demands of the role, contributing to a challenging work atmosphere. The environment is often unwelcoming, with management seeming unapproachable and dismissive when team members seek interaction. This creates a culture that lacks teamwork and camaraderie. Consequently, many employees choose to leave, resulting in a workforce primarily composed of long-term staff nearing retirement who may not be engaged in fostering a dynamic workplace. For those of us with valuable skills and potential, the current situation is stifling. It is disheartening to see talent go to waste in an environment that does not support growth and development. Furthermore, I believe the closure or relocation of the Birmingham office may be indicative of deeper issues within management. I urge you to consider these points seriously, as they directly impact employee morale and retention.

Management play favorites and don't value the employees with actual competence.